Social Media Coordinator

About the role

This is a full-time role within the social media team. In this role, you will report to the Director, Social Media, working closely with the social media and marketing teams. Your work will support venue marketing, communications, and event marketing initiatives ranging from clubs to stadium-level concerts across Canada. You will be part of the team responsible for day-to-day social publishing, content creation, community management, and night-of-show social coverage. WHAT THIS ROLE WILL DO Execute organic social media publishing across multiple social channels, ensuring content is accurate, approved, and aligned with brand standards Support the planning, coordination, and execution of social content across venues, events, festivals, and brand campaigns Capture, create, edit, and publish content for concerts, events, venues, and festivals, including during evenings and weekends Coordinate and maintain content calendars, scheduling content, and managing publishing timelines across multiple platforms Write social copy and pair content with creative assets for a variety of venue brands, event types, audiences, and social channels Proofread copy and review creative assets to ensure accuracy, quality, and consistency before publishing Create and adapt social media assets using approved templates, photography, video, and graphic elements Support community management by monitoring comments, messages, and customer inquiries, responding where appropriate and escalating issues as needed Provide real-time social support during events, including content capture, posting, audience engagement, and issue escalation Collaborate with the Social Media Manager and Director to execute content plans for key venues, events, and campaigns Stay current on social media trends, platform updates, and emerging content formats relevant to Live Nation Canada's channels Maintain organization across shared calendars, project management platforms, content trackers, and team documentation Create and refine reporting and analytics frameworks, establishing key metrics and KPIs to monitor trends, assess results, and drive continuous improvement Work within social listening platforms and analytics tools to deliver reporting on audience feedback, market trends, and sentiment data Assist with designing and formatting polished presentation decks for meetings, pitches, and project reporting Support special projects and perform other related duties as assigned WHAT THIS PERSON WILL BRING 1-2 years of experience working with social media platforms including Instagram, Facebook, TikTok, X, YouTube, Snapchat, and emerging platforms While this is a 9:00 AM-5:00 PM in-office role, availability to work evenings and weekends is required to support concerts, festivals, and live events Experience with Google Workspace, Asana, Slack, Sprout Social, Canva, Pulsar, Powerpoint and similar workplace tools is considered an asset Basic graphic design and social video editing skills, including resizing, adapting, and editing assets for social media platforms and presentation decks Strong written communication and copywriting skills, with the ability to adapt tone and messaging across different brands and audiences A passion for live entertainment, music, events, marketing, and social media Exceptional organizational skills with the ability to manage multiple priorities, deadlines, and projects in a fast-paced environment Strong attention to detail and commitment to delivering accurate, high-quality work A creative mindset with a willingness to learn, contribute ideas, and take initiative A positive, collaborative attitude with professionalism, integrity, and discretion Comfortable working both independently and as part of a team in a dynamic, high-volume environment BENEFITS & PERKS Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: HEALTH: Medical, Dental and Vision benefit

Benefits

Additional Information

Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

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