Warehouse Team Leader

About the role

Right Now Group is recruiting for an experienced Warehouse Team Leader to support the day-to-day management of a busy cargo warehouse operation. This is a hands-on leadership role responsible for ensuring the safe, efficient, and compliant receipt, storage, handling, and dispatch of air cargo while leading and developing a high-performing warehouse team. The successful candidate will play a key role in maintaining operational excellence, driving continuous improvement initiatives, and ensuring compliance with aviation security, health and safety, and quality standards. Key Responsibilities of Warehouse Team Leader: Lead and support the daily operation of the cargo warehouse, ensuring all activities are carried out safely and efficiently. Conduct daily safety audits and complete investigations into incidents, near misses, and safety concerns as required. Analyse operational data and develop plans to improve warehouse accuracy, productivity, and overall performance. Maintain warehouse administration processes, stock accuracy, inventory controls, and order fulfilment activities. Supervise, coach, and motivate warehouse staff, promoting a positive and productive team culture. Monitor individual and team performance against operational KPIs and company standards. Oversee cargo receiving, storage, handling, and dispatch activities, ensuring compliance with customer requirements and industry regulations. Ensure all staff receive appropriate training and that accurate training records are maintained. Carry out quality checks and audits to ensure operational standards are consistently met. Ensure full compliance with Health & Safety, Environmental, Quality, and Aviation Security procedures. Build effective working relationships with customers, suppliers, and colleagues across multiple sites and departments. Provide regular operational updates and performance feedback to management. Promote a proactive, customer-focused, and "can-do" approach throughout the team. Maintain high standards of housekeeping and ensure correct waste management and recycling procedures are followed. Take ownership of designated process areas and drive continuous improvement projects. Support management with additional operational duties as required to ensure the smooth running of the warehouse. Location: Hayes Salary: £35,000 per annum Shift Pattern: 4 on 4 off Hours: 07:00 to19:00 Key skills & Attributes Warehouse Team Leader: Previous experience within an Airfreight or Cargo Warehouse environment. Minimum of 1 year's experience in a Warehouse Team Leader, Supervisor, or similar leadership role. Strong understanding of aviation security regulations and cargo handling procedures. Excellent people management, coaching, and team-building skills. Experience monitoring operational KPIs and driving performance improvements. Strong organisational and problem-solving abilities. Good communication skills with the ability to engage effectively with staff, customers, and stakeholders. Clear DBS check. Full 5-year checkable employment history .

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