Front Desk Administrator

Responsibilities

• Ensuring all calls are answered in a professional and timely manner and redirected as appropriate.
• Welcoming visitors on site and signpost as necessary to the relevant department.
• Receiving, sorting and dispatching mail and action any deliveries.
• Ensuring building security is maintained/adhered to at all times. All visitors will be required to be recorded and logged appropriately on entry and exit of the building.
• Ensuring digital welcoming screen is updated daily with course arrival information and welcoming message for expected visitors/guests.
• Responsible for ensuring all relevant Ministry of Defence (MOD) databases are kept updated
• Providing administration support to the training course teams
• Ensuring all calls are answered in a professional and timely manner and redirected as appropriate.
• Welcoming visitors on site and signpost as necessary to the relevant department.
• Receiving, sorting and dispatching mail and action any deliveries.
• Ensuring building security is maintained/adhered to at all times. All visitors will be required to be recorded and logged appropriately on entry and exit of the building.
• Ensuring digital welcoming screen is updated daily with course arrival inform

Requirements

• Essential:
• Previous Front of House/Receptionist or Administration experience
• Team player with initiative to work independently
• Excellent communication skills both verbal and written
• Confident with the ability to engage with customers and other teams.
• Good administration skills
• Knowledge of MS Office and openness to learn different IT applications
• Ability to work shift pattern and weekends
• About Selborne
• What's in it for you?
• Access to onsite gym, including facilities such as, swimming pool and ski slope
• Onsite, secure parking
• Catering facilities and shops accessible
• Joining a great team as part of a large and exciting project within The Royal Navy.
• Unlock Your Potential with Capita
• Join us and discover a career with purpose. #CareersWithPurpose
• 🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valued
• What we hope you'll do next:
• Looking to discover more? Select 'Apply now' to fill out our short application and send us your CV.
• Feel free to reach out to me, Seona Treadaway - Talent Acquisition Partner for an informal conversation about the role or your wider job search.
• While you're on Workday please take a minute to update your personal information (Profile>Personal>Personal Information), it's anonymous and helps us create a better company to work for with tailored initiatives and inclusive support.
• Equal Opportunities
• 📍 Faslane, Helensburgh
• 🔐 Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

Additional Information

Help get better trained personnel to the front line faster. The primary purpose of this role is to greet visitors on to the site and deliver exceptional customer service assistance, whilst also providing training course administrative support as required. The role will involve working 20 hours a week, 4 hours per day on a 2 week rota basis: Week 1 - 8am - 12pm Week 2 - 2pm - 6pm Job title: Front Desk Administrator Job Description: 🕒 Part-time role, 20 hours a week Monday to Friday (4 hours a day) 📍 Faslane, Helensburgh 🔐 Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

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