Business Development Manager

Responsibilities

• driving year‑on‑year revenue and margin growth across the Public Sector
• identifying, qualifying and closing new business opportunities that will enable our growth ambitions as a business
• developing compelling win strategies that align to customer needs and our CPS propositions
• building relationships with key customer stakeholders across public sector organisations
• embedding our technology enabled solutions at the heart of our new business opportunities by working collaboratively with market development, Win Centre and technology teams across Capita
• using data, insight and sales tools to manage your pipeline, forecast accurately and inform strategic planning
• collaborating across CPS teams to ensure seamless transition of new business into delivery and account management

Requirements

• Essential:
• experience working with in the Public Services Sector with an experience in and passion for selling Contact Centre, Tech Sales, BPO, and Case Management propositions.
• good experience managing a business development or sales pipeline, with a track record of achieving targets
• confident engaging with senior stakeholders and building trusted client relationships
• commercially astute, able to qualify opportunities and shape tailored solutions
• skilled at using insight, research and market intelligence to drive sales decisions
• strong understanding of business development best practice - account planning, pipeline discipline, reporting and risk management
• Desirable:
• salesforce experience highly advantageous
• About Capita Growth
• What's in it for you?
• Offers a competitive salary + bonus plan, rewarding your success in driving new business and growth
• Opportunity to step into a high-impact role within the Growth team, driving strategic business development across Local Government
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Flexible, home-based working with occasional travel for client and team meetings
• Unlock Your Potential with Capita
• Join us and discover a career with purpose. #CareersWithPurpose
• 🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valued
• What we hope you'll do next:
• Choose 'Apply now' to fill out our short application, so that we can find out more about you.
• Equal Opportunities

Benefits

Additional Information

We are looking for several Business Development Managers for our Capita Public Services team, with an experience in and passion for selling Contact Centre, Tech Sales, BPO, and Case Management propositions. This is an exciting opportunity to step into a visible, high‑impact role where your work genuinely helps public services operate better, faster and more effectively. You'll be part of a collaborative, forward‑thinking Growth team committed to innovation, client value and purposeful change. Job title: Business Development Manager Job Description: This role is home‑based, with occasional travel for team collaboration and client engagement. This is a 6 month fixed-term contract. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

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