Clinical Service Representative II - FPP Ambulatory Cancer Building

Requirements

• Not Applicable
• Driver's License:
• A driver's license is not required for this position.
• More About This Job
• Required Qualifications:
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
• Education:
• No additional education unless stated elsewhere in the job posting.
• Certifications /Professional Licenses :
• No additional certification/professional licenses unless stated elsewhere in the job posting.
• Work Experience:
• No additional work experience unless stated elsewhere in the job posting.
• Communication, Computer Literacy, Insurance, Interpersonal Relationships, Medical Terminology
• Grade
• C06-H
• Salary Range
• $17.34 - $25.40 / Hourly
• Questions
• For frequently asked questions about the application process, please refer to our External Applicant FAQ .
• Accommodation
• If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
• All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
• Pre-Employment Screening
• Benefits Statement
• Personal
• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirem

Benefits

Additional Information

Scheduled Hours 40 Position Summary Provides clinical office support including greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments. Job Description Primary Duties & Responsibilities: Greets patients, assisting with form completion; verifies accuracy of patient's insurance and demographic information; provides HIPAA forms, arbitration forms and consent-to-treat forms. Collects co-pays for services; verifies and balances receipts and payments. Reviews schedule for new patients, updating when necessary. Calls patients with appointment time reminder, obtaining insurance information and referral forms. Prepares, distributes and collects fee tickets; reviews fee tickets for completeness; reconciles fee tickets with daily schedule. Schedules return patient appointments and patient testing; validates patient's parking. May prepare patients' charts for daily appointments. Assists patients with insurance questions regarding billing process. Assists staff with sending out reminder cards and other related scheduling duties. Working Conditions: Job Location/Working Conditions: Normal office environment. Exposure to blood-borne pathogens. Requires protective devices. Patient care setting. Direct patient care setting. Physical Effort: Typically sitting at desk or table. Typically standing or walking. Typically bending, crouching, stooping. Occasional lifting (25 lbs. or less). Equipment: Office equipment. Clinical/diagnostic equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications /Professional Licenses : The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross Work Experience: Medical Office Setting (2 Years)

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Washington University in St. Louis? Share your experience