Sales & Services Manager - IKEA Khon Kaen

About the role

We're looking for a commercially driven leader to secure strong sales performance and a seamless customer experience. As Sales & Services Manager you will: - Lead Sales, Communication & Interior Design, Customer Relations, and IKEA Food to deliver a consistent customer journey. - Drive commercial actions to grow sales, profitability, and strengthen the IKEA brand. - Inspire and develop the team to create an easy, inspiring, and efficient shopping experience. - Use customer insights and local market knowledge to develop the business. - Secure excellent store presentation and customer relations processes. - Ensure IKEA Food supports the total shopping experience and store performance. - Work together with the Order Point Manager to achieve business goals. - You have solid retail and commercial experience with a proven ability to deliver results. - You set clear priorities and turn insights into actions to drive business performance. - You lead, coach, and develop people to build strong teams. - You are passionate about creating a simple and inspiring customer experience. - You act as an ambassador of the IKEA culture and values. - You are fluent in Thai and communicate effectively in English. *** This role reports to the Order Point Manager. IKEA Khon Kaen will be a satellite store from IKEA Bang Yai (Bangkok) and is due to open in October 2026. Please apply by 10 July 026.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Ikanoretail? Share your experience