Inbound Sales Team Manager

Responsibilities

• Recruit, hire, train, and manage a team of low-cost remote customer service and scheduling representatives
• Create processes, scripts, and training materials
• Ensure inbound leads are answered quickly and professionally
• Monitor team performance and quality
• Coach underperforming team members
• Maintain strong appointment booking rates
• Keep the team motivated, accountable, and productive
• Report results and recommend improvements

Requirements

• Experience working for a home services company (roofing, remodeling, HVAC, restoration, windows, landscaping, solar, etc.)
• Experience building and managing teams of remote customer service, scheduling, or appointment-setting representatives
• Experience recruiting and managing lower-cost remote staff
• Experience creating processes and training programs
• Strong English communication skills
• Available during U.S. business hours
• Extremely reliable
• Ideal Candidate
• You have personally built and managed a remote team responsible for handling inbound homeowner inquiries and scheduling appointments.
• You know how to find good people, train them quickly, manage performance, and keep a lower-cost remote team operating at a high level.
• Compensation: $1,800 USD per month, plus bonuses after several months of performance.
• To Apply
• Please tell us:
• What type of home services company you worked for
• How many people you managed
• Where the team was located
• How you recruited the team
• What results the team achieved

Benefits

Additional Information

Inbound Sales Team Manager Location: Remote (LATAM) Working Hours: U.S. Pacific Time Compensation: $1,800 USD per month. Additional bonuses may be available based on performance. Bullpen Talent is hiring an Inbound Sales Team Manager for a U.S. home renovation company. The primary responsibility of this role is to build and manage a team of low-cost remote representatives who handle inbound homeowner inquiries and schedule appointments. Homeowners contact the company directly to: Request renovation / construction estimates Schedule appointments Reschedule appointments Ask questions about services Follow up on projects We are looking for someone who has previously built and managed this type of team.

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