Head of Revenue Operations

About the role

We're looking for a Head of Revenue Operations essential to how Hex scales through its next stage of growth, owning the systems, strategy, and operating cadence across Sales, CS, and Marketing Ops. This is a hands-on leadership role at a critical inflection point. You and your team will own the strategy, systems architecture, operating cadence, forecasting and intelligence layer, and the automation infrastructure that lets Hex scale without linearly scaling headcount. You'll work closely with Sales, CS, Marketing, Finance, and Data/Eng to make RevOps a durable compounding advantage.

Responsibilities

• Build the GTM automation platform, identify the highest-leverage manual workflows across Sales, CS, and Marketing Ops and ship automation using modern GTM tooling and AI; the goal is a step-function reduction in recurring ops burden, not incremental improvement.
• Architect the scaling operating model: own territory and coverage design, capacity planning, operating cadence, and comp strategy in close partnership with Finance and GTM leadership.
• Establish a world-class forecasting and intelligence layer, move from manual and reactive to proactive and data-driven, with trusted definitions, leading indicators, and decision-ready dashboards.
• Unify GTM systems and data: own the lead-to-cash stack (SFDC, outbound/enrichment, marketing automation, warehouse/BI), standardize definitions, and create a coherent single source of truth for pipeline, bookings, and customer health.
• Stand up scalable enablement infrastructure: partner to build onboarding, training, and coaching systems; measure impact through ramp time, attainment curves, and skill progression; use AI where it actually moves the needle.
• About You:
• You think like a product leader, not just an ops leader. You've built internal tooling, automations, or AI-driven workflows that changed how a GTM org operates, and you can translate business needs into specs and partner effectively with Eng and Data.
• You've designed territory models, capacity plans, comp structures, and operating cadences for companies scaling through a high-growth stage, and you can build and pressure-test assumptions and scenarios.
• You've built forecasting systems that people actually trust, definitions, process, instrumentation, leading indicators, and you can show the outcomes.
• You have strong instincts around GTM systems and data quality, and you've owned complex CRM and GTM systems ecosystems end-to-end.
• You have the presence and judgment to influence senior leaders, push back with data, and align stakeholders around a common operating model.
• You're scrappy enough to ship v1 yourself and experienced enough to know what good looks like at scale, you build teams and mechanisms that compound over time.
• You're a strong cross-functional operator who can partner effectively with Sales, CS, Marketing, Finance, Product and Engineering, and Data
• In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.
• The on-target-earnings (OTE) for this role is: $300,000 - $340,000.
• By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy .

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