Client Relationship Manager - Italian Speaker

Benefits

Additional Information

We are seeking a dedicated and detail-oriented Client Relationship Manager to join our team. The ideal candidate will possess strong organizational skills, a keen eye for detail, and a solid understanding of customer support processes. If you're passionate about delivering excellent service and want to make a meaningful impact within a dynamic team and a thriving company, we encourage you to apply for the Client Relationship Manager role today! MAIN DUTIES AND RESPONSIBILITIES Assist clients in amending and updating existing documentation and personal information. Build and maintain strong relationships with existing clients. Provide accurate product information and support by educating clients on features, benefits, and usage of our services. Offer guidance and troubleshooting to help clients achieve optimal outcomes. Respond promptly and accurately to customer inquiries regarding products, services, and technical issues. Support new customers during onboarding process Collaborate with cross-functional teams, including Back Office and Compliance, to address customer needs and resolve complex issues. Ensure effective communication and coordination to deliver a seamless customer experience. BSc/BA in Finance, Business Administration, Law or a related field, 1-2 years of prior experience in a similar position, Strong proficiency in Microsoft Office applications, Fluency in English and Italian is required; Greek is considered an advantage (Any other EU language can be considered), AML and/ or CySEC certificate is an advantage but not a must, Excellent analytical, communication and organizational skills, Team-player, able to work under pressure, and problem solving skills is a must, Ability to work independently and as part of a team, High attention to detail and professional attitude, Demonstrated ability to maintain confidentiality at all levels. Competitive remuneration package. Flexible work arrangements (Hybrid Model). Performance - oriented and rewarding company culture.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Swissquote? Share your experience