Senior Manager, Planning & Production Solutions
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Responsibilities
- Apply technical expertise across CSO enterprise systems (e.g., EMD365, CSDS, Clementine, PRISYM360) to execute packaging, labeling, and distribution (P/L/D) activities and ensure delivery of high-quality clinical supplies.
- Define strategy, and lead the generation, execution and approval of complex label designs, reports, and print requests for internal operations and external vendors, including support for Trial Master File documentation.
- Continuously evaluate processes and drive improvements within P/L/D enterprise systems and the associated operating model to enhance efficiency, quality, and compliance.
- Support metrics and KPIs development and operational reporting to ensure data accuracy, consistency, and inspection readiness.
- Collaborate with Global Clinical Supply (GCS), Partner Lines and external vendors to understand trial specific label design requirements and execute P/L/D transactions in CSO system, enabling timely delivery of clinical supplies to support clinical studies and patients.
- Participate in CSO and GCS operational compliance and inspection readiness.
- Develop ideas in line with Pfizer Purpose Blueprint and AI initiatives, translating concepts into practical solutions that support long-term strategic objectives.
- Drive the organizational roadmap by identifying high-value AI use cases that strengthen business resilience and innovation.
- Effectively manage and execute P/L/D workload using strong project management practices, proactively identifying risks, creating plan, and execute operations in line with portfolio, study and patient needs.
- Build and maintain strong collaborative relationships with internal stakeholders and external partners including vendors, to identify opportunities for process improvement, implement innovative solutions, and lead continuous improvement initiatives aligned with PPS and CSO priorities.
Requirements
- MBA, MA/MS with relevant experience or Bachelor's degree with extensive relevant experience.
- Must be
Additional Information
ROLE SUMMARY Clinical Supply Operations (CSO) is part of Clinical Development & Operations (CD&O) Global Clinical Supply (GCS) Group. Our purpose is to deliver high-quality, patient-focused packaging, labeling, and logistics solutions. We continuously strive to improve our systems, processes and capabilities in collaboration with Pfizer colleagues and external partners to support of development of breakthroughs that change patients' lives. The Planning & Production Solution Senior Manager is responsible for providing label and system support (e.g., Prysim360, CTAI) to enable the effective execution of packaging, labeling, and distribution (P/L/D) operations. This includes ensuring successful completion of design, production and delivery of labels and P/L/D operations as well as the timely delivery of clinical supplies to support studies and patients. An essential component of the role is to utilize knowledge of Supply Chain process and enterprise supply chain systems knowledge and skills to design, initiate, approve and produce labels intended for clinical trial supplies in accordance with Good Manufacturing Practices (GMP) and applicable Regulatory Requirements. Accountable for the development and implementation of mid-to long-term supply chain and operational strategies that enable effective and efficient execution of label design, production and system activities supporting P/L/D operations. As a subject matter expert, the PPS Senior Manager is also responsible for advancing and optimizing CSO operational processes. This position partners closely with Operational Strategy Leads (OSLs), Planning Leads, Supply Chain Leads (SCLs) as well as other GCS functions and external vendors, leveraging technology and industry insights to proactively enhance the effectiveness of supply chain labels and systems in alignment with complex portfolio, patient needs and strategic priorities. The position requires a quality-focused, customer-oriented individual with continuous improvement mindset and strong technical and operational acumen. The PPS Senior Manager works collaboratively across stakeholders to ensure inspection readiness and to build and sustain knowledge of evolving capabilities across the vendor network, enabling ongoing enhancement of systems and operational performance.
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