Director, Vendor Management Operations - Business Systems
External
Dynatrace · Boston, MA$175K–$195K/yrFull-timeRemoteToday
CI/CD
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About the role
Lead vendor relationships and vendor-run operations for enterprise business systems (Salesforce, SAP, NetSuite, Boomi, Gong, Snowflake). Drive governance, SLAs/SLOs, follow-the-sun support models, DevOps/ITIL operational workflows, CI/CD modernization (Copado), automation and AI initiatives, contract and budget management, and compliance (SOX/ITGC) through performance tracking, QBRs, and continuous improvement.
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