Director, Relationship Manager & Sales - U.S. Public Finance
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About the role
Grade Level (for internal use): 12 The Team: The S&P Global Ratings Commercial team is known for its collaborative spirit, client focus, and commitment to excellence. We value innovation, integrity, and intellectual curiosity, and we partner with clients to help them navigate complex capital markets, credit, and business challenges. The team is competitive, sales-focused, energetic, and highly collaborative, with a strong emphasis on building trusted relationships across clients, intermediaries, and internal stakeholders. What you stand to Gain: Work directly with CFOs, Treasurers, Market Intermediaries and other senior executives across the U.S. Public Finance market. Build deep familiarity with assigned accounts, client business models, funding needs, and decision-making dynamics to support effective day-to-day and strategic coverage. Develop a strong understanding of the ratings business, U.S. Public Finance market trends, and the broader S&P Global ecosystem. Grow within an organization that combines high performance with strong peer relationships, accessible leadership, and opportunities to contribute beyond your immediate portfolio. Gain exposure to strategic commercial decision-making while operating with autonomy, sound judgment, and an enterprise mindset that connects daily client activity to broader business priorities. Strengthen your ability to manage complex client situations, evaluate multiple scenarios, and use market insight and data to shape commercial recommendations. The Impact and Responsibilities: The Impact: The Director, Sales & Relationship Manager for U.S. Public Finance will own and expand senior client relationships, drive revenue growth and retention across assigned accounts, and contribute to broader team priorities through disciplined execution, market insight, and sound commercial judgment. This role requires an enterprise perspective, connecting current operational activity and client coverage to the wider vision of the Ratings Commercial organization. Bring in-depth professional knowledge and commercial acumen to monitor external trends, evaluate client needs, consider multiple scenarios, and identify opportunities across their assigned market. Collaborate across teams, incorporate diverse perspectives, build consensus where priorities may differ, and leverage internal networks to align resources around client and business outcomes.
Responsibilities
- As an individual contributor, maintain and grow revenue for U.S. Public Finance clients across assigned sectors in the Northeast and Mid-Atlantic region by developing and executing effective sales and relationship management strategies aligned with enterprise objectives.
- Identify and pursue new business and client opportunities, establishing relationships with potential clients and intermediaries to expand S&P Global Ratings' market presence.
- Use market knowledge, client insight, and data to inform prospecting, account planning, and commercial recommendations.
- Lead the sales process from prospecting through closing, clearly and persuasively communicating S&P Global Ratings' value proposition, differentiators, and relevance to each client's objectives.
- Cultivate and maintain strong relationships with existing clients, ensuring their needs are understood and addressed while identifying appropriate opportunities for upselling and cross-selling services.
- Serve as a credible client advisor on complex matters, including capital markets dynamics, credit fundamentals, public finance trends, and the role of ratings in market access.
- Monitor sales performance metrics, pipeline activity, and account plans, providing insights and recommendations that support continuous improvement and sustainable long-term value creation.
- Conduct market research to understand industry trends, client behavior, regulatory developments, and competitive dynamics, and translate those insights into practical sales strategies and client engagement plans.
- Plan and manage competing priorities, resources, meetings, and client deliverables effectively, setting clear agendas and operating with productivity and efficiency.
- Work closely with internal teams and key stakeholders, including analytical teams, marketing, sales support, operations, and product partners, to ensure coordinated client coverage and aligned execution.
- Build consensus across groups with different priorities and leverage relationships across functions and senior leadership levels to advance strategic client and business objectives.
- Demonstrate adaptability by working effectively with a range of client personalities, stakeholder styles, and internal working approaches while maintaining focus on business outcomes.
- Apply sound judgment in structuring work, prioritizing opportunities, and determining where to focus time and resources for the greatest commercial impact.
- Participate in industry events, conferences, and forums to represent S&P Global Ratings, deepen rel
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