Supervisor Admissions (ED) Nights - Vanderbilt Clarksville Hospital

Responsibilities

• Supervises and manages admissions staff, ensuring adherence to department policies, procedures, and performance standards
• Provides training, coaching, and professional development opportunities to enhance staff skills and knowledge
• Oversees the patient intake and registration process, ensuring accurate and timely collection of required information
• Ensures compliance with regulatory requirements, hospital policies, and best practices for patient data handling
• Facilitates effective communication between the admissions department and clinical teams to ensure a smooth patient flow
• Addresses patient concerns and complaints in a professional manner, working toward resolution in a timely fashion
• Monitors and enforces quality assurance programs, identifying and implementing process improvements as needed
• Oversees insurance verification and financial clearance processes, referring uninsured or underinsured patients to financial counselors
• Works with leadership to develop and maintain staffing schedules that ensure adequate department coverage
• Collects co-payments and ensures proper documentation of financial transactions related to patient admissions
• Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
• At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
• Core Accountabilities:
• Organizational Impact: Plans and sets day-to-day objectives for the team that have a direct effect on the results of the department or area that the job is in. * Problem Solving/ Complexity of work: Resolves technical and operational problems within provided guideline. * Breadth of Knowledge: Applies advanced subject matter knowledge within a specific technical area and basic management knowledge to support the team. * Team Interaction: Leads/supervises a unit within a department or a small department. Typically without budget or hire/fire authority. Role is typically a 'working' supervisor.
• Core Capabilities :

Benefits

Additional Information

Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: VCH Admitting Job Summary: The Supervisor, Admissions is responsible for overseeing the daily operations of the admissions department, ensuring efficient patient intake and registration processes. This role supervises admissions staff, provides training and support, and ensures compliance with regulations and hospital policies. The Supervisor, Admissions works closely with clinical and administrative teams to facilitate a seamless patient experience while maintaining high standards of customer service and accuracy in patient data collection. . The ED Unit is in need of a full-time nightshift Supervisor Admissions to join the team! This position will be located at our Vanderbilt Clarksville Hospital. Why Vanderbilt? VUMC Benefits start on Day One! We care for our team members with a comprehensive benefits package that includes: Health, Dental, and Vision Insurance 403b Retirement Plan with Company Match Generous Paid Time Off Tuition Assistance Career Growth Ladder Opportunities Shift: Monday - Friday / 7:00PM - 3:00AM / Some weekend work may be required as needed for staffing

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