Commercial Counsel

About the role

At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

Responsibilities

• Operational Excellence : Help build out our commercial function to be best in class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability.
• Teamwork : A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed.
• Judgement : Understand risk in the context of a hyperscaling business, have sound judgement and be strategic in your decision making. You will not be afraid to make judgement calls, and you will be empowered to do so.
• Approach : A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others.
• Collaborate : Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives.

Requirements

• 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company.
• A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software.
• Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders.
• A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment.
• Even better...
• Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions.
• A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues.
• Law firm experience at a top-tier, internationally recognized law firm.
• Experience working at a high-growth startup and operating with a sense of ownership.
• Our values
• Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we

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