Supervisor, Ops, Transport

Requirements

• Education:
• Bachelor's degree preferred
• High School diploma required
• Work Experience:
• Airport Work Experience preferred
• Working in Transportation Dispatch role preferred
• Experience of managing teams with a unionized workforce
• AVOP/DA and RAIC preferred
• Job Skills:
• Ability to effectively use radio and phone for communication
• Good decision-making ability in high pressure situations
• Strong interpersonal, communication and organization skills
• Demonstrated ability to keep and monitor records effectively
• Capable of working under pressure without close supervision
• Experience with conflict resolution and problem solving
• Good communication skills, verbal and written
• Strong customer service skills
• Ability to use computers is required (Microsoft Office Word, Excel, PowerPoint, Outlook, Internet)
• Ability to pass all required security clearance for AVOP-DA & RAIC-Purple pass
• Ability to read in English, write in English, speak in English
• Ability to work mornings, evenings, weekends (depending on assigned shift)
• Ability to work in a fast-paced environment
• Attention to detail
• Ability to work independently and as part of a team
• Language / Communication Skills:
• Strong interpersonal skills, interact well with multiple departments as required
• Excellent reading, writing, and oral communication skills in English
• Fluency in English is required. Other languages a plus.
• If you want to be part of a team that helps make travel and culinary memories, join us!

Benefits

Additional Information

We're looking for motivated, engaged people to help make everyone's journeys better. We are looking for someone with a passion for Operations Leadership for a position in our Toronto Flight Kitchen. If you have strong leadership skills and high-level labour planning experience , this is an opportunity to take your career to the next level. Reporting to the Manager, Ops, Transport, the Transportation Supervisor oversees the day-to-day operations of our Transport Team which is comprised of 100 plus Drivers that work in an extremely time sensitive industry. You will be working with your peers and team leads to ensure our goals around safety, security, on-time performance, and efficiency are met. As we are a 24hr/day, 7 days per week operation, you must be able to work various shifts including evenings, weekends, and holidays. Essential Duties and Responsibilities: - Interfaces with the Customers' schedules and airport information in real time, optimizing the allocation of workloads to the Drivers / Loaders in accordance with these requirements, safely meeting on time performance - Monitor Internal and External systems to determine arriving and departing flight times to arrange for drivers to meet aircraft for unloading/loading - Provides accurate and timely information to transportation supervisors / leads - Maintain clean working area, maintain clean loading docks, maintain clean equipment following rules - Comply with all safety rules and company standards - Wear uniform & safety shoes while on duty - Report / Communicate any irregularities to hierarchy and other teams on a daily basis - Inspect everyday if logbooks are properly filled, and report any discrepancy by email to the Handling Manager & the Unit Manager OR through the Dispatch daily written report - Perform other duties as assigned

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