About the role
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
AI Use:
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.
All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
Benefits
Competitive pay and a Comprehensive Benefit PackageHealth Saving Account, Flexible Saving Account, Employee Assistance ProgramAnnual Education AllowanceGenerous Referral ProgramFun and collaborative company culture with lots of team-building eventsFriends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily HotelWhat Will You Do?Handles all guest interactions with the highest level of hospitality and professionalism in both presentation and verbiage; accommodating special requests whenever possible.Assist guests in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc. Means of communication include telephone, mail, and personal verbal conversation.Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.Complies with Work Rules and Standards of Conduct. Reports any deficiencies within these regulations to management.Works harmoniously and professionally with co-workers, supervisors, and third party vendors.Unique concierge knowledge and execution. Ability to assist guest with recommendations and reservations within the capacities of food and beverage, leisure, transportation and professional service inquiries.Assist guest where necessary with bringing in, delivering, and storing of luggage.Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing. Input and follow up on workorders.Assist with hotel reservations; including quoting, creation and modification.Provide basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.Learn resident/guest names and anticipate needs and while exceeding expectations.Availability to work unique hours including but not limited to mornings, nights, weekends, and holidays per management discretion.Effectively troubleshoot and utilize conflict resolution skillsets to make point-of-contact decisions.Completes required daily reports, and checklists.This role requires one Overnight shift per weekWhat You Bring:High school diploma/GED and completion of a craft apprenticeship, or an equivalentHigh School Degree or equivalentProficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS WindowsExcellent customer service orientation and excellent interpersonal skillsExcellent oral and written communication skillsSalary Range:$20 - $22.50/hourHealth insuranceFlexible schedule
Interested in this role?
Apply on the company's website.
Onni · Chicago