Data Services Specialist (Production Associate)

About the role

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET'S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships, we'll always find EMPATHY WHAT IS YOUR ROLE As a Data Services Specialist, you will play a key role in managing the operational and administrative workflows that move purchase orders from intake to shipment, ensuring accuracy, timeliness, and consistency across all stages of execution. Your core responsibilities include coordinating purchase orders with factories, managing payment workflows with Accounting, ensuring UPC and master carton compliance, and overseeing shipping setup coordination with Freight Forwarders to support on-time product release and shipment execution. You will work cross-functionally with Planning, Accounting, factories, logistics partners, and global stakeholders to keep order, payment, and shipping workflows moving without gaps or operational friction. This role operates in a fast-paced and evolving business unit and requires a highly proactive, adaptable, and self-directed individual who can navigate ambiguity, identify operational risks, and drive execution forward with minimal oversight. WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. WHAT WILL YOU DO Order Intake & PO Placement Receive order details from the Planning team, review for accuracy and completeness, and send Purchase Orders to factories within SLA Confirm receipt of the PO at the factory and flag any discrepancies to the Production Manager Proactively identify missing information, process gaps, or operational risks that may impact timelines and work cross-functionally to resolve them Financial Coordination Submit Proforma Invoices (PIs) to Accounting to initiate deposit payments and kick off the production cycle Follow up with Accounting to confirm that deposits have been sent and received by the factory Receive final PIs from the factory at completion of production and submit to Accounting promptly so goods are released for shipment Drive follow-through across multiple stakeholders to ensure payment workflows stay on track despite competing priorities or evolving processes UPC & Compliance Tracking Ensure UPC and master carton markings are accurate and approved Track open approvals and follow up to ensure nothing stalls production or shipment timelines Coordinate effectively across factories, logistics partners, and internal stakeholders across multiple time zones Shipping Setup Oversight Monitor the factory's process for arranging shipping with the Freight Forwarder, ensuring the booking is initiated on time Confirm that required approvals from the company side and the Freight Forwarder are moving forward and follow up on outstanding items Escalate delays or blockers to the Production Manager when intervention is needed Cross-Functional Execution Work closely with Planning, Accounting, factories, and logistics partners to ensure seamless execution of order flows Participate in internal coordination to ensure all operational milestones are met without delays Operate with a strong sense of ownership and urgency to independently move work forward in ambiguous or rapidly changing situations Support the continuous improvement of workflows and operational coordination practices as the business unit evolves WHAT WE'LL LIKE ABOUT YOU YOU ARE... Curious and authentic, just like us! #beboldr . An analytical and critical thinker, with an eye for even the most minute of details Highly organized and able to track multiple orders across different stages without details falling through the cracks Calm under pressure with a solutions-first mindset when timelines compress or unexpected issues arise Proactive and self-motivated, with strong ownership of execution quality Comfortable working in structured workflows with clear procedures and deadlines Able to work independently, make sound operational judgments, and figure things out with minimal direction Adaptable and flexible when collaborating with global stakeholders across different working styles and time zones Resourceful and persistent in driving tasks to completion despite ambiguity or operational challenges YOU HAVE... 3+

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