Senior Manager - Production Experience and Marquee Content - Gartner C-Level Communities

Requirements

• Bachelor's degree or equivalent
• 5-7+ years' experience in conference management, conference project management, content production, event production or related fields
• Strong project management skills and attention to detail
• Experience with agency and vendor management
• Excellent communication, collaboration, and stakeholder management abilities
• Demonstrated ability to drive process improvement and standardization initiatives
• Passion for delivering exceptional customer and community experiences
• Strong process improvement and documentation abilities
• Creative thinker with attention to detail
• Executive presence and confident decision-making
• Willingness to travel as required
• #LI-DT1
• #LI-hybrid
• Who are we?
• At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
• Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
• What makes Gartner a great place to work?
• Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
• We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
• Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
• We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
• Gartner is the world authority on AI
• At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proact

Additional Information

The G artner C-Level Communities (GCC) Production Experience Lead will drive operational enhancements for the Gartner C-level Communities (GCC) portfolio of events, with a primary focus on elevating the in-room content experience and bringing the GCC value proposition to life onsite at community events around the world . This role is responsible for standardizing event delivery, developing assets, and ensuring brand alignment to deepen engagement, strengthen loyalty, and accelerate growth. The Events Experience Lead will work cross-functionally with community, marketing and logistics teams to deliver consistent, world-class experiences that reinforce Gartner's reputation and value. Primary Responsibilities : Lead the standardization and execution of the in-room experience for all GCC conferences, ensuring a global consistenc y and an exceptional attendee experienc e Partner with internal stakeholders to develop new processes to ensure flawless execution of on-site experiences Develop, maintain , and implement event assets, guides, and templates to support consistent delivery , brand alignment and enhance the overall content experience of the onsite experience Partner with marketing to ensure all on-site event touchpoints reflect the GCC value proposition and brand guidelines Collaborate with internal teams to reinforce GCC's market presence, key messages and customer loyalty Establish and implement a GCC branding guidebook and unified key messages for all onsite event elements Deliver training and resources to internal and external partners , ensuring globally consistent onsite delivery Gather and analyze feedback from internal stakeholders and community members to drive continuous improvement and innovation initiatives for an enhanced atten dee experience Standardize event processes and run-of-show documentation for scalable, globally consistent execution Support the implementation of best practices and operational improvements across the GCC portfolio Stakeholder Collaboration : GCC Production, Operations, Logistics and Content Teams GCC Marketing and Brand Teams GCC Community Engagement Teams External Vendors and Partners Expected Results : Consistent delivery of world-class attendee experiences at all GCC event s High attendee / community satisfaction scores and engagement metrics Increased adoption of standardized assets and messaging guidelines Strengthened brand reputation and market presence Continuous process improvement and innovation Excellent working relationships across teams and stakeholders Ability to manage multiple projects and priorities simultaneously

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