Coordinator, Clinical Operations (West Coast)
External
Cogstateinc · RemotePrepare for this interview
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Responsibilities
- Work with study teams across a variety of functional areas to ease bandwidth strain on Coordinator responsibilities detailed below.
- Processing clinician/rater forms and documenting data via status trackers and ePortal/LMS training systems.
- Review and process submitted clinician/rater surveys and deploy applicable LMS training modules.
- Schedule 1:1 training video conferences between site raters and Cogstate Rater Services staff
- Hardware shipment scheduling and documentation management.
- Documenting real time updates to applicable status trackers, coordinating high volume email correspondence, communicating status updates to clinicians/raters, electronic records filing.
- Point of contact for clinician/rater support questions.
- Direct communication with site coordinators at clinical settings, activity and communication tracking and general support throughout study.
- Interact with CRAs for site monitoring activities.
Requirements
- Bachelor's degree or 1+ years of related experience.
- Previous project management or administrative support experience preferable
- Microsoft Office proficiency.
- West Coast location required
Benefits
Additional Information
At Cogstate, we're advancing the science of brain health - making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life. Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate's assessments are used in more than 150 countries and over 2,000 clinical trials. Our global team of experts - spanning psychology, data science, operations, and technology - works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we're supporting a multinational Alzheimer's trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving. At Cogstate, we're not just imagining the future of brain health - we're building it. That's why we're seeking a Clinical Operations Coordinator, accountable for supporting the operational delivery of a variety of contracted services in a Clinical Trial. These services include Rater Training and Monitoring activities (training deployment, management, and in-study reporting/calibration), Clinician Network Management (ensuring quality and consistency across global clinical interviews), Data Management (opening and resolving data queries), and Scale Management (binder creation, translations, logistics & shipping). The daily workload for the above functional areas will fluctuate throughout the life cycle of a Clinical Trial. The Clinical Operations Coordinator will be cross trained to support multiple functional areas, flexibly jumping in to assist study teams according to their changing bandwidth needs.
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