Manager I, Brokerage - ICS

Responsibilities

• Execute the growth focused activities as directed by management to realize and capture market potential
• Strategize customer base and market trends to establish desk-level goals for the team
• Assist in the development of the team strategy through providing input on key performance indicators (KPIs) and budget considerations to meet and exceed branch and business unit goals for profitability
• Manage risk and maintain financial integrity in all business matters
• Lead talent identification, development, performance, and overall management efforts to promote customer and operational success
• Promote customer success by ensuring that an excellent experience is provided and personnel are proactively identifying inefficiencies to increase stakeholder satisfaction and operational efficiency; provide desk coverage to support business continuity when primary representative is absent
• Monitor trailing equipment for proper utilization and adherence to guidelines

Requirements

• High School Diploma or GED with 2 years in Transportation/Logistics and/or military equivalent or suitable combination of education, experience, and training
• AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences
• Knowledge of finance and accounting practices, financial analysis, and reporting
• Ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness
• Ability to accurately analyze situations and reach productive decisions based on informed judgment
• Ability to develop and track challenging goals that support business strategies
• Ability to form, develop, and manage effective teams
• Ability to utilize assigned resources and leverage resources (individuals or teams) to achieve or exceed planned outcomes
• Ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner
• Knowledge and ability to establish and maintain relationships with clients, vendors, and peers
• Ability to manage multiple priorities
• Ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner
• Ability to apply organizational acumen to identify and maintain focus on key success factors for the organization
• Bachelor's Degree in Supply Chain Management, Logistics Management, or related field with 2 years of experience in transportation/logistics and/or military equivalent
• The expected starting pay range for this position is between $66,900 - $83,600.
• This position is not eligible for employment-based sponsorship.

Benefits

Additional Information

Job Title: Manager I, Brokerage - ICS Department: Supply Chain Country: United States of America State/Province: Ohio City: Akron Full/Part Time: Full time Job Summary: Under general direction, this position oversees a team responsible for transportation brokerage activities. The incumbent will support objectives by advancing growth targets and profitability, leading talent management, and cultivating a best-in-class experience. This position will participate the strategy, metrics, and budget processes with leadership. Job Description:

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