Inside Sales Representative

Responsibilities

• Manage inbound and outbound customer interactions by phone , email , and virtual meetings .
• Qualify leads and support opportunities through the sales funnel .
• Keep the CRM updated with activities , next steps , and close dates .
• Prepare standard quotes and work with the Pricing team when needed .
• Understand customer needs and recommend the right Greif solutions .
• Work closely with Field Sales and Customer Service to support account plans and smooth handoffs .
• Support activities for dormant accounts and new business opportunities .
• Escalate service or quality issues and follow up until resolved .
• Follow compliance , pricing , and internal governance policies .
• Perform other duties as assigned .
• Education and Experience
• Bachelor's degree or equivalent is preferred .
• Experience in sales , customer service , or commercial support is a plus.
• Most importantly , we are looking for someone with the right attitude , communication skills , and willingness to learn .
• Skills and Knowledge
• Strong communication skills in written and verbal English.
• Good organization and ability to manage multiple tasks .
• Confidence in speaking with customers and supporting sales activities .
• Ability to work well with cross-functional teams .
• Basic commercial awareness and problem-solving mindset .
• Good knowledge of CRM tools and sales tracking is a plus.
• At Greif , we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
• EEO Statement:
• https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf
• For more information read Greif's Equal Opportunity Policy.

Benefits

Additional Information

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's Customized Polymer , Sustainable Fiber , Durable Metal , and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. OUR VISION: Being the customer service company in the world. OUR PURPOSE: Creating packaging solutions for life's essentials. Job Requisition #: 034425 Inside Sales Representative (Open) Job Description: Greif is looking for a motivated and customer-focused Inside Sales Representative to support business growth by managing customer contacts , identifying sales opportunities , and helping move deals forward . This role is a great fit for someone who enjoys working with customers , building relationships , and coordinating with internal teams to deliver a strong customer experience .

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