Front Office Business Officer (Lagos)

About the role

Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner. Prepares customer service summary reports. Co-ordinates the handling of difficult and/or unusual situations. Ensures and provides quality service to both internal and external customers Handle inbound customer service calls with professionalism. Answer customer inquiries and follow through on requests. Take thorough notes and promptly forward action items that need to be handled by others. Make outbound calls to business customers. BSc/HND from an accredited University Must have completed the mandatory 1year National Service (NYSC) Excellent Communication and Interpersonal Skills Required Skills: Interested candidates must; Possess excellent listening skills Be a good time manager Be able to take initiative and be proactive Have good knowledge of Computer applications (Microsoft Office) Possess excellent note taking skills Be friendly and willing to profer solutions Applicants who do not qualify with the above criteria need not apply as only successful candidates will be contacted.

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Company Intel

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