Senior Delivery Lead

Responsibilities

• The Senior Delivery Lead is a strategic operator who redesigns how the Business Line (BL) runs: AI-native intake, breakdown, reporting, and team health. Paired with a Senior Delivery Operations as a daily working partner and growth-path mentee, you lead outcomes, not process.
• BL Delivery Ownership
• Hold the delivery contract for your BL: committed scope, milestones, and quality bar each quarter.
• Diagnose systemic delivery failures - not one-off sprint misses - and drive structural fixes.
• Run pre-mortems on high-risk initiatives before they become post-mortems for leadership.
• Escalate with context and a recommendation, not just a flag.
• AI-Native SDLC Redesign
• Identify the highest-friction points in the BL's delivery chain - intake, refinement, estimation, reporting - and redesign them using AI-native tooling.
• Ship at least one published SDLC experiment per quarter (Claude, Cursor, Jira automation, AI delivery agents).
• Contribute proven patterns back to the DAO's Agentic Framework for cross-BL adoption.
• Be the person your BL looks to when they ask "can AI help us do this better?"
• Cross-BL Program Leadership
• Lead assigned cross-BL programs from charter to completion.
• Own program-level dependency mapping, milestone sequencing, and executive reporting.
• Align Engineering Directors, PMs, and Senior Delivery Leads across BLs without direct authority.
• Surface program-level risks to DAO leadership with recommended mitigations, not open questions.
• Delivery Intelligence Platform Co-Ownership
• Partner with the Delivery Engineer owning your BL's Delivery Intelligence Platform module on quarterly milestone planning and delivery.
• Define what "ready" looks like for each module milestone and hold the quality bar.
• Use platform data to inform BL-level delivery insights - connecting intelligence signals to delivery decisions.
• Strategic Narrative & Stakeholder Communication
• Maintain an always-current strategic view of your BL: what's on track, what's at risk, what needs a decision.
• Deliver concise, executive-ready updates to Directors and senior leadership - no data dumps, just signal.
• Partner with PM and Engineering Director to translate roadmap intent into delivery reality, and flag when those diverge.
• Senior Delivery Operations Mentorship
• Serve as the daily working partner and growth-path mentor for your paired Senior Delivery Operations.
• Define explicit milestones for their movement toward Lead readiness - and track them.
• Model the delivery leadership behaviors you want the next generation of DAO talent to internalize.

Requirements

• 5+ years in Agile delivery, program management, or a hybrid PMO role in a fast-moving technology company.
• Track record of owning BL or program-level delivery outcomes - not just running ceremonies.
• Demonstrable ability to identify systemic delivery problems and fix them at the structural level.
• Strong cross-functional influence: you've aligned PMs, Engineering, and senior stakeholders without direct authority.
• Executive communication fluency - you can compress a complex delivery picture into three clear sentences.
• Hands-on with Jira (advanced queries, dashboards, workflow automation) and Confluence.
• Hands-on use of AI tools (Claude, Cursor, or equivalent) in delivery or operational workflows - demonstrated, not aspirational.
• Ability to treat process debt the way engineers treat tech debt - proactively identifying and fixing it.
• Strong bias toward action, with a default approach of providing "recommended actions" rather than just highlighting problems.
• Experience treating the growth of a paired Senior Delivery Operations partner as a measurable deliverable, not a side responsibility.
• Comfort working in ambiguity, with the ability to build structure and clarity while executing in parallel.
• Good to have experience redesigning SDLC processes, not just running them.
• Comfort with data: you use throughput, cycle time, and blocker patterns to drive decisions, not just report them, is a plus.
• Experience leading cross-functional programs with shared ownership and no single chain of command is a plus.
• We believe great work starts with great support. That's why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally.

Benefits

Additional Information

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com .

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