Senior Product Manager - Technical, Alexa Connections

About the role

Our vision is to make Alexa the world's most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory. We are building a culture that can achieve career milestones and have fun together while progressively serving our customer to delight. Come join us.

Requirements

• Bachelor's degree
• 7+ years of product or program management, product marketing, business development or technology experience
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience with end to end product delivery
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience working with a matrixed team of stakeholders to achieve a common goal or equivalent
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• 5+ years of building profitable partner ecosystems experience
• Experience building and growing relationships with internal and external partners
• Experience designing digital communication systems
• Experience communicating and delivering presentations to custom

Additional Information

The vision for Alexa is to be the world's best personal assistant - one that plays a vital role in managing the communication lives of customers, from drafting messages to coordinating with people on their behalf. At Alexa Connections, we're leveraging Generative AI and strategic partnerships to bring this assistant to life. We are looking for a Senior Product Manager - Technical to own the strategy for building an ecosystem of communications partners on Alexa+. This role sits at the intersection of technical fluency, product management, business acumen, and developer advocacy. If you're passionate about working shoulder-to-shoulder with communications partners - understanding their roadmap, identifying mutual wins, and celebrating shared success - this role is for you. Key job responsibilities As a Senior Product Manager - Technical in Alexa Connections, you will have the below responsibilities. This role is cross-functional - you will work closely with engineering, science, design, business intelligence, operations, finance, legal, and executive teams to bring partnership experiences to market. * Partner Relationships: Build deep, trust-based relationships with communications partners - understanding their roadmap, technical constraints, and business goals to identify mutual wins * Product strategy and hero Use Cases: Co-create a compelling product strategy and align on hero use cases with partners that showcase what's possible when their platform meets Alexa+ * Seamless Onboarding: Own the end-to-end partner onboarding experience - reducing time-to-integration and removing friction so partners can go live on Alexa+ as fast as possible * Drive to Success: Partner closely with communications platforms post-launch to drive adoption, measure impact, and iterate toward shared success metrics * Internal Partnerships: Partner within engineering teams within Alexa to define integration points, APIs, and platform capabilities that enable seamless 3P developer experiences * Partner Summits & Advocacy: Represent Amazon at partner summits to attract new communications partners and grow the developer ecosystem on Alexa+ A successful candidate will have strong partner instincts, be able to work effectively in a matrix organization, and be adept at translating partner needs into platform capabilities that benefit customers. A day in the life As a partner product manager in Alexa, no two days are the same. You are the bridge between Amazon and our communications partners - owning the relationship, the integration experience, and the shared success. Weekly, you'll meet with partners to understand their roadmap and integration challenges, co-define hero use cases for Alexa+, analyze adoption metrics, write PRFAQs and BRDs for platform capabilities, and think big about which partners to attract next. Daily, you'll work across engineering, design, legal, BD, and senior leadership - synthesizing partner feedback, competitive intelligence, and technical constraints into cohesive strategy. You'll remove blockers for partners in flight and advocate for platform investments that make Alexa+ the best place for communications partners to build. People will look to you to connect the dots between what partners need and what our platform can deliver. Our partners are technical teams, so you'll use API specs, architecture diagrams, and technical documentation to understand challenges and communicate solutions."

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