Service Engineer
External
Prolec Energy · Apodaca, Nuevo LeónFull-timeOn-site1w ago
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About the role
Job Mission To coordinate the customer service process, resuming unit operations in the shortest time possible and providing feedback on failure mode findings at the lowest cost, in accordance with the warranty terms and conditions, to achieve full customer satisfaction. Responsibilities: Efficiently manage the complaint handling process, achieving a reduction in response times and positive customer feedback. Advise customers on identifying the actual situation (causes, status, consequences, an...
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