Accounts Receivable Team Lead- Collections

Responsibilities

• Day to day supervision of Accounts Receivable team members based in Manila, but covering Global Clients, in multiple locations
• Manage key client relationships, and acting as an escalation contact for lower tier clients
• Responsible for the collection of outstanding debt including correct allocation of cash received
• Act as first point of escalation in the tracking & recovery of brokerage fees over a large portfolio of clients
• Provide leadership, direction, advice and guidance to the team, to maintain high levels of integrity, motivation and morale
• Organise 1:1 and team meetings
• Ensure that staff skills or knowledge gaps are met with appropriate training and development so staff can perform their roles to their maximum capability and fulfil their potential
• Ensure all staff who report to you are aware of how to escalate any issues which may arise
• Identify issues and escalate to senior management as appropriate
• Build a professional working relationship with clients and TP ICAP employees
• Ensure team members meet their key targets as agreed with management e.g. cash collection, DSO etc
• Work with the Cash Team to ensure the timely and accurate posting of cash receipts into the Oracle AR sub-ledger
• Resolve all questions and queries by having a thorough understanding of all products and brokerage calculations
• Responsible for ensuring the generation, delivery and safe receipt of monthly invoices, trade recaps and Statement of Accounts for the clients you manage, and the clients that each member of your team has responsibility for.
• Ensure all revenue and invoice files are reconciled and accounted by month end deadlines
• Perform reconciliation of all debtor balances
• Create aged debt reports
• Monitor & review all overdue debts assigned to you and your team
• Understand the end-to-end process flow from trading systems through static data and invoicing to the general ledger
• Maintain accurate intercompany records
• Ensure all client queries are entered in the JIRA query resolution toll and resolved in a timely fashion
• Support the team giving guidance on Accounts Receivable procedures and processes
• Recommend and implement improvements to the systems, processes and procedures
• Ensure compliance with policies, guidelines and controls and monitor and record any breaches
• Meet audit requirements & deadlines
• Work with IT to ensure new business is integrated into AR and to ensure AR development requirements are met
• Experience / Competences
• Essential
• Leadership experience in an accounts receivable environment, interacting with stakeholders across multiple functions and locations
• Experience working in the financial services sector
• Experience of dealing with credit collection and managing aged debt
• Experience of dealing with complex client queries
• Understanding of end-to-end process and flow of data from upstream systems to Finance
• Skilled in the use of all Microsoft Office applications, specifically Excel and reporting packages such as Hubble.
• Experience of reporting in a KPI driven environment
• Experience of processing in a controls environment and evidence of controls process improvement
• Experience of working in a Corporate/large firm environment
• Skilled in ERP applications such as Oracle AR, Oracle E-Business Suite
• Demonstrated ability to build strong relationships across functional areas and with global colleagues.
• Ability to analyse problems, propose re

Benefits

Additional Information

Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The candidate will be part of a global team that manages the receivables debt of the TP ICAP group. They will manage an individual portfolio of assigned senior clients, and all aspects of their clients' debt profile with TP ICAP, and work with the clients and colleagues to ensure each clients' debt profile is as minimal as possible. In addition, they will be responsible for ensuring that the team they are leading fulfil their individual debt management and associated obligations, as expected. As such it may be necessary for the successful candidate to work on a shift pattern, and potentially local public holidays, in accordance with the clients they manage, and appropriate deadlines.

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