Restaurant Floor Supervisor
External
Seaportdevelopmentholdings · Sadie'sPrepare for this interview
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About the role
The Front of House (FOH) Supervisor is responsible for overseeing and managing the FOH team, ensuring smooth operations and delivering high-quality service to guests. They will provide leadership and guidance to FOH staff, while maintaining a focus on food quality, presentation, and guest satisfaction. This is a seasonal role, expected to last approximately 4 months, depending on business needs.
Responsibilities
- Oversee and manage the FOH team to ensure efficient and effective operations during service
- Train, develop, and coach FOH team members to maintain high standards of service, professionalism, and guest engagement
- Collaborate with the kitchen team to ensure timely delivery of food and optimal coordination between FOH and BOH
- Maintain a thorough working knowledge of menu items, ingredients, allergens, and food presentation to assist guests and address any inquiries or concerns
- Ensure that food quality, portion sizes, freshness, and presentation consistently meet the established standards
- Maintain a clean, organized, and well-stocked FOH area, adhering to food safety, health, and sanitation guidelines
- Collaborate with the management team to implement and enforce company policies, procedures, and guidelines
- Lead by example, consistently demonstrating professionalism, teamwork, and a positive attitude
- Follow all company policies, procedures, and guidelines
- Consistently report to scheduled shifts on time and ready to work in proper uniform
- Operate ethically to protect the assets and image of the company
- Performs other duties and responsibilities as per business need
- About You :
- Minimum 3 year of experience in a high-volume, fast paced restaurant
- Minimum of 1 year of experience in a supervisory or management role in a restaurant setting
- Excellent interpersonal and communication skills to effectively lead and motivate a diverse team
- Strong knowledge of food and beverage operations, including menu items, preparation methods, and presentation
- Ability to think quickly, multitask, and problem-solve in a fast-paced environment
- Ability to work collaboratively as part of a team and independently as needed
- Ability to think quickly and multi-task in a fast-paced environment
- Ability to take direction and execute
- Effective communication and interpersonal skills conducive to a productive teamwork environment
- High standards for cleanliness of workspace and service areas
- Ability to work in an ever-changing environment
- Ability to work both independently and in a team environment
- Strong work ethic and customer-focused approach
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Must be passionate, entrepreneurial, and dedicated to success
- Physical Requirements
- Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards .
- Ability to lift and carry items weighing 10 - 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
- Ability to stand for long periods of time.
- Compensation range: $25.00 - $32.00 per hour
Benefits
Additional Information
ABOUT THE BRAND Sadie's restaurant and garden bar in New York City's Seaport, is bringing New American comfort food, an indoor-outdoor bar experience, and year-round programming to one of Lower Manhattan's most vibrant waterfront neighborhoods.
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