Room Attendant
External
Accorhotel · Austin, TXFull-timeOn-site1mo ago30+ days old, may be filled
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Responsibilities
- Consistently offer professional, friendly and engaging service
- Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
- Sign in and out master keys daily
- Maintain proper usage of cleaning supplies and equipment
- Update and record all cleaned rooms
- Return and properly tag all lost and found articles in the Housekeeping Office
- Follow departmental policies and procedures and service standards
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
- Clean all assigned guestrooms to standard
- Take initiative to add a personalized experience for the guest
- Take ownership of guests' privacy and belongings, while ensuring exceptional service
Benefits
Paid Time OffMedical, Dental, and Vision Insurance, 401KEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and Educational Assistance for further developmentOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21Previous housekeeping experience an assetExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionAbility to focus attention on guest needs, remaining calm and courteous at all timesPhysical DemandsPhysical aspects of the position include but are not limited to the following:Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsFrequent kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs and rampsYour team and working environment:A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are OneOur ValuesRespect:We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.Excellence:We make genuine connections, and we cherish every opportunity to make the people around us feel special.Belonging:We celebrate our differences. We support each other and we always stand together.Empowerment:We have authority to take initiative and anticipate moments that create unforgettable experiences.Integrity:We build trust through mutual respect and being authentic.Our commitment to Diversity & Inclusion:Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/VDental insuranceVision insurance401(k)
Additional Information
Room Attendant You are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
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