Guest Service Agent (Front Office): Darlington Beach Resort

Responsibilities

• Our team works across a 7‑day roster, with Reception open between 8am and 6pm. Approx. 20-30 hours per week available.

Requirements

• Outstanding customer service skills
• A well‑presented, friendly and welcoming approach
• Passion and enthusiasm, with a drive to be the best version of yourself
• A collaborative, team‑focused attitude
• Strong problem‑solving skills and the ability to multitask while supporting guests and teammates
• Experience in Reception, Front Office, Administration, Sales or Customer Service (hospitality experience highly regarded)
• Park Management System knowledge (Newbook and/or RMS preferred but not essential)
• What's in it for you?
• At the NRMA we aren't just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
• Progressive flexibility and well-being benefits to balance all of life's priorities
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.
• Know you belong:
• Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you!
• As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

Benefits

Additional Information

Create an impact and leave lasting impressions in this hands‑on, guest‑facing role. Work, play and find your balance in a workplace where every day feels like a holiday.

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