Knowledge Manager III

Responsibilities

• Knowledge Manager (KM) focuses on the day-to-day execution of JDS's knowledge and content management procedures and internal JDS administrative support. The contractor provide business process management and office support by:
• Coordinating organizational calendar, project tracking, and conference schedules.
• Supporting meetings of management bodies held at JDS
• Providing all necessary support to facilitate or present at meetings, seminars, symposia, workshops, working group meetings, and off-sites.
• Providing ad hoc external admin support to and content management for relevant partners and organizations within the strategic analysis community.
• Collaborating with programmers and JDS government on website design, development, maintenance, and improvement.
• Developing production timelines, collaboration, data management and visibility for study activities, and products.
• Coordinating conference room and Video Teleconference (VTC) requirements.
• Receiving and handling visit access requests.
• Coordinating acquisition of office supplies.
• The KM also provides support to the Analysis Working Group (AWG) by:
• Managing and maintaining AWG website and related content.
• Collaborating with programmers and AWG leadership on website design, development,
• maintenance, and improvement.
• Work with AWG leadership to build and oversee the annual AWG budget budgets.
• Managing and maintaining AWG budget tool.
• Providing collaboration support for new projects as specified by AWG leadership.
• Coordinating organizational calendar, project tracking, and conference schedules.
• Providing support for AWG meetings of management bodies.
• Providing all necessary support to facilitate or present at meetings, seminars, symposia, workshops, working group meetings, and off-sites.
• Coordinating conference room and Video Teleconference (VTC) requirements for AWG meetings, conference, workshops, etc.
• Receiving and handling visit access requests on behalf of AWG.
• In addition, the contractor shall:
• Collect, compile, and analyze customer feedback monthly to improve quality of all product/service offerings and overall customer satisfaction.
• Monitor and evaluate internal data signals and customer feedback weekly to improve support processes, implement improvements, and measure effectiveness.
• Work with JDS product and support teams to develop and implement product/service improvement strategies.
• Work Environment:
• Location: On-site
• Travel Requirements: Minimal 0-20%
• Working Hours: Standard

Requirements

• Required:
• Top Secret
• BA Degree
• A minimum of eight (8) years of knowledge/content management and administrative experience in at least two (2) of the following areas:
• Administrative Support: Expertise in executive customer service, administrative support, scheduling, project management, relationship building, and communication.
• Content Management: Expertise in content creation/curation, strategic writing/communication, copywriting, marketing, and DoW access control.
• Knowledge Management: Expertise in change management, data analysis, database management, large-scale content curation/management, and DoW business/content processes.
• Additionally, candidates shall have demonstrated expertise in Structured Query Language SQL to extract, analyze, and manage metadata across large-scale enterprise content repositories and DoW database

Benefits

Additional Information

Title: Knowledge Manager III Job Posting Description Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security. Why Join Us? Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions. Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace. Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

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