Insurance Operations Associate (m/f/d)
External
Eye-security · GermanyPrepare for this interview
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About the role
You will join the Eye Underwriting insurance team as an early-career professional, supporting the daily operations that keep our insurance business running. Working closely with experienced colleagues, you will get hands-on exposure to policy administration, broker communication, and insurer reporting from day one. This is a unique chance not only to deep dive into the rapidly evolving commercial cyber insurance market, but also to participate in a transformation project where we will further digitise our policy administration and underwriting processes. This is an ideal entry point for someone early in their career - including dual-study graduates - who wants to grow fast in a dynamic, international scale-up. Learn more: eye.security/team/cyber-insurance
Responsibilities
- Insurance Operations is responsible for all administrative and operational tasks that support underwriting. This includes:
- Policy administration: creating, issuing and updating policies, endorsements, renewals, and client documentation.
- Premium administration: issuing invoices, processing payments, monitoring outstanding premiums, and coordinating with Finance.
- Communication with brokers and clients: sending renewal requests, collecting questionnaires, requesting updates, and providing policy documents.
- Bordereaux & reporting: preparing and submitting monthly bordereaux and other required reports to insurers, ensuring data accuracy and meeting reporting deadlines.
- Compliance: performing UBO checks, storing compliance documentation, and supporting audits.
- Data management: ensuring that client files, documents, questionnaires, and information are complete, accurate, and up to date.
- Process & system support: maintaining work instructions, supporting ANVA/Insly processes, and reporting issues or improvement points.
- General operational support: prioritising tasks, supporting underwriting, monitoring deadlines, and ensuring smooth daily operations.
- You will be part of the project team responsible for implementing our new insurance platform.
- What You Need
- Bachelor's degree or completed dual study (BBL / duale Ausbildung) in insurance, business, finance, or a related field
- Up to 2-3 years of experience in commercial insurance - underwriting, policy administration, or insurance operations
- Good organisational skills: you manage your own tasks and know when to ask for input on complex challenges
- Fluent in Dutch or German and in English (written and spoken)
- Detail-oriented and reliable - you take ownership of data accuracy, deadlines, and quality of work
- You love working in or learning digital tools; any experience with insurance platforms (e.g. Insly, ANVA) is a plus
Benefits
Additional Information
Netherlands or Germany - Hybrid - Full-time or Part-time About Eye Eye Security is providing cybersecurity with embedded cyber insurance solutions for organizations in Europe. Headquartered in the Netherlands, we're 170 FTEs and growing internationally!
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