Credit & Collections Analyst
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About the role
Unity Technologies is looking for a Credit and Collections analyst to be an integral part of our revenue accounting operations team! You will be working cross-functionally with our Sales, Finance, Legal and Revenue accounting operations team. The ideal candidate will have a strong attention to detail and be able to work in a collaborative, fast-paced environment. In this role, you will be focused on performing credit checks, reviewing new cash collections, resolving unapplied cash and reconciling accounts to reduce aged receivables. At Unity, you'll make a difference. In a collaborative, fast-growing environment, we're redefining development, solving hard problems, and enabling the success of our community. Inclusion at Unity is driven by one overarching framework: Empathy, Respect, and Opportunity. This is a hybrid position based in our Bangalore office. General working hours for this role will be 2pm-11pm IST during the weekdays. Relocation support is not available for this position. Work visa/immigration sponsorship is not available for this position.
Responsibilities
- Perform credit checks for new customer accounts and update credit for existing customers based on positive/negative information
- Monitor, review, follow-up and resolve issues related to overdue account receivables
- Contact customers with past due invoices, exercising considerable judgment, professionalism and tact.
- Investigate and resolve customer disputes, and payment issues
- Respond to customer inquiries with respect to billing, suspension of services and collections in accordance with company SLAs
Requirements
- 5+ years of credit and collections experience in a fast-paced SAS/high-tech industry
- Experience with Workday, Netsuite, Zuora and/or Salesforce
- Excellent communication skills and the ability to communicate effectively across departments and at different levels
- Knowledge of excel at an intermediate level
- You might also have
- Adept at handling shifting priorities and meeting deadlines
- Proven attention to detail
- Proactive and eager to learn and try new things
- Ability to work with team members spread across multiple locations.
- Additional information
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
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