Customer Service Coordinator

Requirements

• Proactive, adaptable, and eager to learn
• Strong attention to detail and accuracy
• Possess a critical-thinking ability
• Effective time management
• Excellent communication and interpersonal skills for liaising with clients or any third parties
• Problem-solving ability with attention to detail and strong organizational skills
• Well-organized with the ability to manage tasks independently or collaborate within a team
• Ability to handle challenges calmly and effectively in a fast-paced environment
• Passion for delivering exceptional client service
• Willingness to stay updated on industry trends and best practices
• Willing to attend calls or travel island-wide when necessary with own transport arrangement
• Flexibility to work varied schedules, including weekends or holidays
• Able to attend emergency call due to works needs beyond offive hours
• 6 working days
• We are regret that only shortlisted candidates will be notified.

Additional Information

Job Description Plan, schedule, and coordinate activities to ensure timely progress and optimize productivity. Act as the primary point of contact for client inquiries and feedback. Act as a liaison between clients, supplier and other third parties. Ensure a positive client experience by addressing concerns and providing personalized service. Documentation and Reporting. Prepare and submit progress updates, reports, and documentation to relevant parties. Monitor the availability and allocation of manpower and materials etc. Ensure adherence to workplace safety regulations and company policies. Undertake any other duties assigned by management from time to time.

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Company Intel

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