Application Analyst - Epic Willow

Responsibilities

• Troubleshoots and resolves basic application issues and provides end user support.
• Collaborate with Pharmacy, IT, and clinical teams to ensure optimal system performance and workflow efficiency.
• Monitors applications for issues in connection with maintenance, upgrades, and implementations.
• Monitor performance and assist with auditing processes to ensure data integrity
• Participate in projects related to system enhancements, integrations, and new implementations
• What's Available:
• Fulltime, 80 hours biweekly (1.0 FTE)
• Monday-Friday core business hours
• Remote work options for residents in WI, MN, or IA only, with occasional need to work onsite for support initiatives
• Immigration sponsorship (e.g., H-1B) is not available for this position.
• Compensation: Starting salary $70,000/year plus opportunity for more based on relevant work experience.
• An Ideal Candidate Will Have:
• Education: Bachelor's degree or a related field or equivalent years of experience and education
• Experience: At least 4 years of relevant work experience
• Familiarity with 340B Software and Data extraction methods
• Familiarity with retail pharmacy operations
• Certifications: Epic Willow Ambulatory Certification preferred , if not currently certified in Epic Willow Ambulatory, successful completion of this certification will be required within 3-6 months of starting the role
• Strong analytical and problem solving experience with prior experience in Power BI or Epic tools preferred
• Ability to manage multiple priorities and projects in a fast-paced environment
• In addition to the rewarding work, you'll receive:
• A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated
• Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
• Substantial retirement contribution including a 401k match & annual discretionary base contribution
• Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center
• I f you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.
• We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.
• Equal Opportunity Employer

Benefits

Additional Information

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Scheduled Weekly Hours: 40 We're not just filling positions, we're building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything. We are seeking an experienced Application Analyst specializing in Epic Willow Ambulatory . In this role, you will provide advanced application support, configuration, and optimization for pharmacy workflows within the ambulatory setting. You'll collaborate with clinical and operational stakeholders to ensure system functionality aligns with organizational goals and regulatory requirements.

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