Sr. Associate, GTM Strategy & Operations
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About the role
DoorDash is building a new category of B2B SaaS products that help restaurants manage and grow their businesses - one of the company's most strategic and high-visibility initiatives, backed directly by senior leadership. The business is one of the fastest-growing segments within DoorDash, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants across the Americas and improve working lives in one of the country's biggest industry sectors. You will operate with the speed and autonomy of an early-stage startup, but with the resources, data, and scale of a public company. The team is small, the problems are complex, and your work will directly shape how we go to market, what we build, and how thousands of merchants grow their businesses. As a Senior Associate on the GTM Strategy & Operations team, you will build the analytical and operational infrastructure that powers our go-to-market motion. This role sits at the intersection of GTM strategy, sales enablement, revenue operations, and AI - giving you the opportunity to build tools, systems, and processes that make a sales team meaningfully more effective. You will see the full picture: from lead targeting to close to merchant growth. This role is ideal for a strategic operator who can move fast and wear many hats - equal parts analyst, builder, operator, and GTM partner. You will work directly with frontline sales and product teams to help merchants thrive. If you thrive in ambiguous environments, know how to test and scale new ideas, and want to help local businesses win, we want to hear from you. We are especially excited about candidates who have worked in fast-moving or resource-constrained environments - those who see lack of structure as an opportunity to build. You will report into the GTM Sr. Manager on our Strategy & Operations team in our DoorDash Commerce Platform organization. You're excited about this opportunity because you will... Own the intelligence layer behind our GTM engine - analyzing conversion patterns, lead attributes, and pipeline performance to build the prioritization frameworks that help sales reps focus on the highest-value accounts and close more deals Partner with our sales team to identify opportunities that exponentially increase velocity Design, build, and maintain AI - powered tools that improve GTM efficiency Support the design and buildout of a scalable inbound funnel Create and maintain the systems , infrastructure, and processes that enable a high-performing sales organization We're excited about you because... You have 2+ years of experience in strategy, operations, consulting, analytics, or GTM/revenue operations You have strong analytical skills with proficiency in SQL and advanced Excel skills You have experience working with AI tools such as Claude, Cursor, GitHub, etc. and know how to scale your impact through the use of AI powered tools, skills, and processes You have an entrepreneurial mindset with a bias for action - comfortable building from zero to one in an unstructured environment You have a strong work ethic and are willing to put in the effort required to move fast and deliver results in a high-growth, fast-paced setting You communicate clearly across audiences and collaborate effectively with cross-functional partners
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