Administrative Associate II-MOH60084014

About the role

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department's vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team! Description of Work Positions in this class are characterized by their performance of a variety of basic hospitality, visitor services, and office support duties. Position requires knowledge of the office or work unit policies and procedures to communicate information involving programs, functions, and services. Duties performed may include preparation of documents and reports, the use of office technology, compiling records, organizing and maintaining files, posting information, greeting, referring, assisting visitors, clients, staff, and others, mail distribution, and photocopying. To engage and welcome the public by providing clear greetings, orientations, and introductions to the North Carolina Maritime Museum at Southport. Key Responsibilities include but are not limited to: - Coordinate and organize museum volunteer schedules. - Visitor and Group Orientation. - Assist the public in answering questions or addressing concerns. - Assist staff with public and educational programming when needed. - Keep track of and compile visitation statistics and reports for Museum Manager, make museum purchases, keep track of supply inventories, etc. as assigned. - Visitor Center/Front Desk Responsibilities include keeping front desk and public areas stocked, clean, and orderly. Knowledge Skills and Abilities/Management Preferences Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above. Recruitment Range: $31,200 - $36,167 To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred: - Proficient with Microsoft Outlook and/or other time management/calendar software. - Previous experience interacting with the general public. - Previous experience working with volunteers. Previous museum, public history, or hospitality experience. Position/Physical Requirements Tuesday - Saturday, 8:30am - 5:00pm - Light work: Exerting up to 20 lbs of force occasionally, and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects. This position is located at: North Carolina Maritime Museum at Southport 204 E Moore Street Southport, NC 28461 Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience. Section/Unit Description The Maritime Museum is part of the Division of State History Museums and is dedicated to the preservation, advancement, and presentation of maritime history, shipwrecks, and related natural history of coastal North Carolina. The group's interpretive region stretches from the Virginia border through Brunswick County including all contiguous sound and ocean waters in coastal counties. These museums preserve, research, exhibit, and interpret their collections for the benefit of the general public and diverse audiences in order to: inspire appreciation; encourage disc

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Additional Information

Agency Dept of Natural and Cultural Resources Division Museum of History Job Classification Title Administrative Associate II (S) Position Number 60084014 Grade NC02

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