IT Asset Administrator

Requirements

• Bachelor's Degree in a related field
• One or more years of experience in Desktop Support and/or Help Desk
• Experience supporting network switches and routers
• Working knowledge of scripting technologies including, PowerShell, WMI, and experience with Active Directory
• System Administration experience including Vmware
• Experience with Linux and MacOS
• Experience using AI tools such as ChatGPT or Gemini to augment technical skills, assist with troubleshooting problems, etc.
• Experience with Virtual Desktop Infrastructure (VDI) environments
• Experience with Mobile Device Management softwares
• Project Management experience

Benefits

Additional Information

Join America's favorite family bakery since 1934-home of Little Debbie®, Drake's® Cakes, and Sunbelt Bakery® Granola Bars. Work with legacy brands that bring smiles to faces nationwide, including yours. You'll experience a culture committed to work-life balance, guaranteed time off, and supportive health and wellness offerings. Enjoy profit sharing, long-term job security, and a range of exciting career paths. When you join McKee Foods, you'll discover a better way to live and work. Pay Salaried grade 5 $62,800 - $70,500 / year, depending on qualifications and experience Actual salaries may vary and in some cases may be higher with extensive experience and strong performance. This position is part of a career ladder that includes grades 5-7, indicating potential for advancement. Schedule 1st Shift, (Monday - Friday, 8:00 a.m. - 5:00 p.m.); other hours as needed Location 10260 McKee Road, Collegedale, TN 37315 Job Summary McKee Foods is seeking an IT Asset Administrator to join our IT Asset team. Become part of a team that values innovation, adaptability, and a willingness to "get the job done." The ideal candidate will have a proven ability to quickly learn and master new technology, provide excellent on-site support for the rapidly changing end user device space, and have a strong desire to learn and grow with a team in continuous improvement efforts. We're looking for a self-starter that's a proactive and detail-oriented team member who takes ownership, solves problems, and helps improve our IT asset processes. Provides onsite triage and support to resolve technical issues and identify opportunities for improvement Works to resolve issues and requests related to company workstations, laptops, mobile devices, operating systems, software, hardware, and peripherals, and may work with higher level teams to resolve complex issues Deliver, install, and set up computer systems, including software installation Participate in and help promote corporate standardization for improved support and lower total cost of ownership (TCO) Manages asset inventories and maintains information on licenses, warranties, and service level agreements Ensure compliance with purchasing procedures and standards Tracks quality throughout product / contract lifetimes Required Qualifications Two+ years of college or Associate's Degree (two years of experience may be substituted for each year of required college education) One year of experience in computer hardware and repair, software installation Basic knowledge/experience in Windows and mobile operating systems Ability to set up/build computer systems and peripherals with the ability to diagnose and repair, or replace equipment and parts Experience supporting Windows OS (10, 11, Server 2016, Server 2022) Strong working knowledge of Microsoft Office and Google Suite Effective customer service experience with a high level of professionalism, initiative, and assertiveness Excellent problem-solving and troubleshooting skills including tracking and researching problems to identify and solve root causes Strong interpersonal and communication skills (verbal and written) Demonstrated ability to work effectively within a team Strong desire and aptitude to learn quickly, develop new skills and work independently Must be willing to travel up to 5%

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