Supply Chain Planner (Customer Planning & Operations)

Responsibilities

• Act as the primary point of contact for assigned customer accounts on planning, delivery, and supply-related matters.
• Respond to customer inquiries promptly and professionally to ensure high customer satisfaction.
• Provide regular and ad-hoc updates on production schedules, delivery timelines, and order status.
• Monitor production plans and ensure alignment with customer delivery requirements.
• Analyze supply chain performance and support root cause analysis for delivery or planning gaps.
• Participate in continuous improvement initiatives to enhance planning accuracy and operational performance.
• Work closely with internal teams to ensure smooth order fulfillment and customer support.
• Ensure compliance with industry and responsible business standards.

Requirements

• Bachelor's Degree in Supply Chain Management or a related discipline.
• Minimum 2 years of relevant experience in supply chain planning, customer planning, or production planning preferred.
• Strong analytical, communication, and interpersonal skills.
• Proficient in Microsoft Excel.
• Knowledge of SAP and/or MRP systems will be an advantage.
• Self-motivated, proactive, and able to work independently.
• Comfortable working in a fast-paced environment and under tight deadlines.
• Working Hours & Location:
• Location: Tampines
• Working Days: Wednesday to Sunday (5-day work week)
• Working Hours: 7:00 AM - 3:00 PM
• Work Arrangement: Office: Wednesday to Friday
• Work From Home (WFH): Saturday & Sunday
• Interested candidates please apply online or send your latest CV to alex.fong@AlwaysHired.com.sg
• AlwaysHired Pte Ltd
• Reg No: R1549345
• EA: 24C2293

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