Clinical and Product Training Delivery Manager (Hybrid)

Responsibilities

• Execute Training Across Markets
• Oversee the end-to-end execution of training programs across regions, ensuring timely, high-quality delivery in line with global standards
• Monitor executional risks and proactively address issues to minimize disruptions and ensure program success
• Work cross-functionally with medical, commercial, and operational stakeholders to ensure smooth implementation and impact
• Lead and Develop the Training Team
• Manage, coach, and develop a geographically dispersed team of facilitators and trainers to ensure excellence in delivery
• Conduct regular performance check-ins, career development planning, and feedback sessions to foster individual and team growth
• Promote a culture of continuous learning, collaboration, and learner-centric facilitation
• Align Across Functions and Regions
• Collaborate with regional teams to tailor training modalities and implementation approaches to local market needs
• Ensure consistent alignment with the Global Training Development team to maintain coherence between training design and delivery
• Act as a bridge between the content development/adaptation team and front-line trainers, ensuring that learning objectives are translated into effective learner experiences
• Ensure Quality & Consistency
• Establish and uphold high standards for training execution across markets, embedding best practices and learner-centric delivery methods
• Implement consistent feedback loops, assessments, and KPIs to monitor training effectiveness and inform continuous improvement
• Champion consistency in messaging, facilitation quality, and learner outcomes across all markets
• Education and Experience:
• Bachelor's degree in education, business, human resources, or a related field is preferred
• Demonstrated experience in clinical training delivery, field force enablement, or learning and development roles; ideally in a commercial or healthcare environment
• Experience managing direct reports and leading training teams
• Skills and Competencies:
• Strong project management capabilities to plan, execute, and evaluate training programs across multiple regions
• Excellent communication skills to lead teams and engage with stakeholders across functions and markets
• Ability to synthesize complex data into clear, concise insights and deliver impactful reports and presentations to senior leadership to support strategic decision-making
• Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic environment
• Ability to understand diverse market contexts and generate tailored programs for each
• Proficient in analysing training performance data to drive improvements and impact
• Detail-oriented and quality-driven, ensuring precision in execution
• Technologically proficient with e-learning platforms, virtual training tools, and LMS systems
• Proven ability to anticipate and address operational challenges, guiding teams to deliver high-quality work under tight timelines across multiple projects and countries
• Ability to navigate dynamic, fast-paced environments and manage multiple priorities
• Physical Requirements
• NOTE: This position is hybrid and requires on-site work from Insulet's London office.
• Travel requirements: Travel may be required, once or twice a year on average.
• #LI-Hybrid #LI-JW1

Benefits

Additional Information

Job Summary Job Title: Clinical and Product Training Delivery Manager Position Overview As the Clinical and Product Training Delivery Manager, you play a critical role in leading and managing the delivery of high-quality training programs across international markets, ensuring seamless execution and alignment with regional needs. This role is crucial to maintaining consistency and effectiveness in training initiatives, driving the development of clinical and sales competencies within the assigned regions. Leading a team of training professionals, your role is crucial in scaling and sustaining training excellence across diverse geographies. We're looking for: A passionate leader who inspires and empowers teams to deliver excellence across borders A strategic thinker who aligns global objectives with local needs to drive capability-building A quality-focused manager who holds high standards in execution and learner experience A results-oriented professional who leverages data and feedback to improve program impact A culturally aware and empathetic leader who thrives in diverse, cross-functional environments A hands-on coach who can both direct and support training teams to meet business goals

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