Admissions Specialist

About the role

Embry-Riddle Aeronautical University is seeking a student-focused and detail-oriented Admissions Specialist to support prospective students throughout the admissions process. This position plays a key role in representing the university, providing exceptional customer service, and assisting applicants from inquiry through enrollment. The ideal candidate will be highly organized, collaborative, and passionate about helping students achieve their educational goals in a dynamic higher education environment.

Responsibilities

• Along with territory managers, serve as a primary point of contact for prospective students and families regarding admissions processes, application requirements, and enrollment procedures
• Review and process applications and supporting documentation in accordance with university policies and deadlines.
• Along with territory managers, communicate with applicants via phone, email, virtual meetings, and in-person interactions to provide guidance and support throughout the admissions cycle.
• Maintain accurate student records and update applicant information within university systems.
• Assist with recruitment initiatives, outreach events, campus visits, orientations, and admissions presentations.
• Collaborate with internal departments to ensure a seamless admissions and onboarding experience for students.
• Monitor application status and follow up with applicants regarding missing documentation or next steps.
• Support compliance with institutional policies, FERPA regulations, and admissions standards.
• Prepare reports and assist with data tracking related to admissions activities and enrollment goals.
• Perform additional administrative and operational duties as assigned.
• Perks Await You at Embry-Riddle!
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
• Generous Time Off: Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Requirements

• Required Education and Qualifications:
• Associate's degree or completion of program of 18+ months after high school or equivalent combination of education and relevant experience.
• Strong interpersonal, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment with strong attention to detail.
• Proficiency with Microsoft Office Suite and experience working with database or student information systems.
• Ability to work collaboratively with diverse populations and maintain professionalism in all interactions.
• Previous experience in higher education, admissions, recruitment, or student services.
• Familiarity with Campus Solutions. , CRM systems, or student enrollment platforms.
• Knowledge of admissions processes, higher education regulations, and student engagement best practices.
• Application process/requirements
• To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311499 .

Benefits

Additional Information

Job Description Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace As Embry-Riddle Aeronautical University marks its Centennial, we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ - and a Worldwide network spanning nearly 120 global locations - Embry-Riddle stands as the world's largest aviation and aerospace university. For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery. As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible.

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