Change Enablement Director - Epiq Advisory for Law Firms

Responsibilities

• Client Advisory & Delivery
• Serve as a trusted advisor to law firm and corporate legal leadership on change strategy, adoption planning, and transformation risk across Epiq's advisory and implementation initiatives
• Lead and deliver enterprise‑scale change enablement engagements for law firms and legal departments, including both stand‑alone change programs and embedded workstreams within broader advisory initiatives
• Assess organizational readiness, stakeholder impact, and change fatigue across partners, associates, professional staff, and business services teams in complex, multi‑initiative environments
• Translate firm strategy and advisory recommendations into practical, lawyer‑centric adoption and enablement plans that account for legal culture, risk sensitivity, billable hour pressures, and governance requirements
• Design and execute end‑to‑end change programs, including stakeholder analysis, readiness and impact assessments, adoption roadmaps, communications, training strategies, and reinforcement models
• Guide clients - lawyers and business professionals - through change impacts associated with AI, document and knowledge platforms, workflow automation, data modernization, and process re‑engineering
• Identify and proactively manage adoption risks, resistance patterns, and fatigue, particularly in firms undergoing overlapping or sequential transformations
• Establish and track measurable adoption, usage, behavior change, and value realization metrics tied to client business outcomes
• Legal‑Centric Enablement & Leadership
• Partner with client leadership teams to recommend and support embedded change into day‑to‑day legal workflows
• Translate complex technology and operating model changes into clear, role‑based messaging and enablement tailored to legal audiences
• Design learning and enablement programs for partners, associates, paralegals, practice support, and business services professionals
• Coach law firm and in‑house legal leaders on effective change sponsorship, decision‑making, reinforcement, and visible leadership behaviors required to drive adoption
• Lead stakeholder interviews, focus groups, and feedback loops to surface resistance, pain points, and adoption barriers
• Practice Development & Growth
• Lead the development and evolution of Epiq Advisory's Change Enablement offerings, frameworks, and methodologies for the legal market
• Shape change enablement approaches within proposals, SOWs, and client presentations, in collaboration with other practice leads
• Contribute to business development efforts by articulating the value of change enablement as a core driver of ROI and transformation success
• Represent change and enablement perspectives across complex, multi‑workstream client engagements
• Stay current on legal industry trends, emerging technologies (including AI and agentic workflows), and evolving best practices in legal change and enablement
• Internal Leadership & Capability Building
• Mentor and support internal consultants and client teams on best‑practice change and enablement approaches in legal environments
• Support clients in building sustainable internal change capability, including governance models, enablement frameworks, and role clarity
• Collaborate with Epiq Advisory leadership to align change enablement with KM, AI, data, search and experience management practices
• The Compensation range for this role is $225,000 USD up to $250,000 USD annually and may be eligible for an annual bonus. This will be based on your background and skills alignment with the role.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Must be authorized to work in the United States for any employer.
• #LI-JM

Benefits

Additional Information

At Epiq , your work contributes to complex, global legal outcomes. You'll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. Job Description: Role Overview The Change Enablement Director will lead and grow Epiq Advisory for Law Firms' Change Enablement practice, serving as a trusted advisor to law firm and corporate legal leaders navigating complex transformation. This role blends deep change and adoption expertise with legal‑industry fluency, client advisory leadership, and practice development. The Director will shape and deliver both stand‑alone change engagements and embedded change workstreams across Epiq's KM, AI, search, data, and solution implementation practices, while contributing to the evolution, positioning, and scaling of our change enablement offerings.

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