Account Manager - Business/IT, Health, Military/Government, Sports & Fitness

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ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU. Abilene Christian University (ACU Dallas) is seeking a high-performing, mission-driven Account Manager to lead enterprise-level partnership account management. Serving as a strategic partner to external organizations, this role focuses on aligning ACU's robust online academic catalog with corporate, clinical, public-sector, and athletic workforces to solve acute talent shortages and drive enrollment growth. Candidates must support ACU's Christian mission. Regional travel and occasional overnight travel are expected. Imagine helping executive leaders across major industries solve their acute talent shortages, upskill their workforce, and develop values-driven leaders. In this role, you won't just be selling degree programs; you will serve as a respected strategic partner to organizations within specialized verticals. By aligning ACU's robust online portfolio with the needs of corporate, clinical, public-sector, and athletic workforces, you will make a meaningful impact on adult learners, their organizations, and the broader communities they serve. Scope: Responsible for enterprise-level Business Development and B2B Partnership management for ACU Dallas. The Account Manager will champion specific workforce development products, targeting corporate accounts, healthcare networks, military/government installations, and sports organizations to drive enrollment growth. Major Responsibilities: Sales, Negotiation & Enterprise Business Development Client Relationship & Lifecycle Management Product Leadership & Strategic Alignment CRM & Operational Excellence Vertical Market Focus Areas The Account Manager will actively cultivate and manage a portfolio across one or more of the following sectors: Business & IT : Partnering with tech firms, financial institutions, and corporate enterprises to offer workforce upskilling in cybersecurity, data analytics, MBA programs, and organizational leadership. Healthcare : Partnering with hospital systems, clinical networks, and public health organizations to build pathways for BSN, MSN, Healthcare Administration, and clinical leadership development. Military & Government: Partnering with defense commands, veteran associations, state/local agencies, and municipal departments to provide specialized public administration, emergency management, and leadership pathways. Sports & Athletics: Partnering with professional franchises, collegiate athletic departments, school sports associations, and fitness enterprises to promote sports management, coaching, and athletic administration programs. Major Responsibilities & Essential Duties Sales, Negotiation & Enterprise Business Development Pipeline Generation: Proactively identify, target, and secure meetings with key organizational decision-makers-including Chief Human Resource Officers (CHROs), Chief Learning Officers (CLOs), Hospital Administrators, Military Education Officers, and Athletic Directors. Account Upselling & Expansion: Build and expand existing institutional partnerships by maintaining high-touch rapport, introducing new educational tracks, and identifying multi-departmental upselling opportunities. Outreach Strategy: Design and execute multi-channel outreach campaigns utilizing networking events, cold outreach, executive sales presentations, and strategic LinkedIn/social selling. Goal Achievement: Meet and exceed quarterly and annual enrollment and corporate partnership goals by building high-conversion workforce development pathways. Market Intelligence: Track industry trends, corporate tuition assistance benefits, and competitor offerings (pricing, discounts, delivery models) to keep ACU's B2B benefits highly competitive. Client Relationship & Lifecycle Management Institutional Liaising: Build long-term, trust-based relationships with corporate partners, acting as the primary executive liaison between the client organization and ACU Dallas leadership. Strategic Handoff: Bridge the gap between the partner organizations and the university by seamlessly introducing enrolled working professionals to ACU's dedicated enrollment and student success teams. Lifecycle Oversight: Maintain a bird's-eye view of the corporate student lifecycle to anticipate, mitigate, and resolve roadblocks related to tuition reimbursement, cohort scheduling, or employer billing. Outcome Analysis: Monitor partner behavior, employee enrollment metrics, and workforce retention data to continually optimize engagement strategies. Product Leadership & Strategic Alignment Subject Matter Expertise : Develop an in-depth, expert understanding of ACU's online academic catalog, understanding exactly how specific degrees align with industry-specific skill gaps (e.g., matching a tech firm's needs with ACU's MS in Information Technology). Contract Negotiation:

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