Leader, Technology, Cyber & Business Continuity Management Oversight Risk

About the role

Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments. As the backbone of Canada's financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada's most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. Who You Will Work With: The vacant role will report to the Head, Risk Management. This senior, strategic role provides independent second-line oversight of technology and cyber risk and serves as the enterprise subject-matter expert and credible challenger across all platforms and business units. The role is accountable for advancing cyber resilience and technology risk maturity, ensuring alignment with enterprise risk frameworks, risk appetite, and evolving threat landscapes. A critical component of this role is supporting the organization's delivery of, and ongoing compliance with, regulatory expectations set by the Bank of Canada and other relevant regulators, from a second-line risk perspective. This includes providing independent challenge, oversight, and assurance over first-line readiness, execution, and sustainability of regulatory requirements related to technology, cyber security, operational resilience, business continuity and third-party risk. Acting as a trusted advisor to first-line technology and business teams, the role balances partnership with clear accountability for independent challenge, escalation, and executive-level engagement.

Responsibilities

• Oversee and embed effective technology and cyber risk management practices across platforms, services, and business units, in alignment with enterprise risk frameworks and risk appetite.
• Serve as the enterprise's independent second-line lead for technology and cyber risk, providing objective challenge, oversight, and thought leadership.
• Play a key role in supporting and overseeing the organization's response to Bank of Canada regulatory expectations , ensuring second-line assurance over design, implementation, and ongoing effectiveness.
• Drive continuous improvement in cyber resilience, technology risk management, and operational resilience within a rapidly evolving digital and regulatory environment
• Provide oversight of the enterprise Business Continuity Management (BCM) program, ensuring critical business services are supported by robust continuity planning, crisis management frameworks, and regular testing.
• Technology and Cyber Risk Leadership
• Provide strategic second-line guidance and oversight for technology and cyber risk management across platforms and services, integrating enterprise risk frameworks and regulatory requirements into planning, delivery, and change management.
• Lead and oversee technology and cyber risk assessments, including Change Initiative Risk Assessments (CIRAs) and Risk & Control Self-Assessments (RCSAs), ensuring consistency with enterprise standards and regulatory expectations.
• Support and challenge first-line teams in the design and operation of controls related to cyber security, technology risk, and operational resilience.
• Coach and influence first-line leaders to strengthen technology and cyber risk capability and reinforce a strong, consistent risk culture.
• Enterprise-Wide Tech/Cyber Risk Oversight
• Serve as the independent second-line expert for technology and cyber risk, providing objective oversight and effective challenge across all business units.
• Oversee threat identification, control design, mitigation strategies, and incident response practices, ensuring risks are appropriately identified, assessed, and managed.
• Monitor technology and cyber Key Risk Indicators (KRIs), escalate emerging risks, and assess compliance with applicable regulatory standards and frameworks (e.g., Bank of Canada expectations, OSFI, NIST, ISO 27001, PCI DSS).
• Provide second-line oversight of emerging and cross-cutting risk areas, including:
• Third-party and vendor risk
• Cloud security and digital infrastructure
• AI governance and model risk
• Operational resilience and critical service continuity
• Regulatory Oversight
• Provide second-line oversight and challenge of the organization's readiness for, and adherence to, Bank of Canada supervisory expectations, including those related to cyber security, technology risk, operational resilience, and third-party dependencies.
• Partner with Legal, Compliance, and first-line teams to assess regulatory impacts, review remediation plans, and ensure sustainable risk manag

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