P&G Professional Technical Service Organization Manager

About the role

We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in appro

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Additional Information

Job Location ATHENS GENERAL OFFICE Job Description At P&G, P&G Professional play a key and meaningful role. Within the PG Professional department, you will coordinate the Technical Service Activities & R&D product execution for Greece and not only, you will support the Sales Team, you will be the single point of contact for distributors partners and you will lead the capability program for P&G PRO systems execution in Greece. Job Responsibilities: 1. Coordinate the Technical Service and R&D Activities to accelerate Greece (Southeastern Europe/Central Europe) P&G PRO Growth Breakthrough on end user understanding: tension points, needs, habits working with central P&G PRO R&D team. Lead resolution of complex and reoccurring end user problems. Provide external service/distributor partners with the right technical capability to support business and commercial plans Ensure our partners deliver our expectations to a consistently high level Ensure all installations and maintenance are successfully completed according to P&G PRO standards and directions and are executed as per R&D Design 2. Support Sales Team in new Group/End User acquisitions for Greece (Southeastern Europe/Central Europe) Provide technical expertise and support sales during Head Office calls Technical input to tenders. Ability to communicate technical approaches and data to non-technical community (internal and external) clearly and concisely Solid business acumen and ability to link Technical Service Organisation strategy with overall Sales strategy Develop test plans: End User Value analysis, products, programs and service levels Coordinate test execution and roll out 3. Lead the Capability program for Technical Service Organization, Sales and End Users in Greece (Southeastern Europe/Central Europe) Develop and maintain the capability program for TSO, Sales and End user Master Chemical Safety, Products and Product Usage for our full line-up (Systems products and Cash & Carry) Play a key role partnering with Multi-Functional Team to ensure we have the best possible Go To Market strategy and embrace digital to support the business Take lead role in trade shows etc. to showcase P&G PRO irresistible superiority across touch-points What we will offer you? 💸Competitive Salary & Benefits - Regular salary revisions, possible promotions & a flexible benefits program that fits around your personal lifestyle & needs. To find out more, visit: Employee Benefits | P&G Careers . 💼Responsibilities as of Day 1 - You will receive your own projects and responsibilities to lead, giving you the opportunity for real business impact and recognition. 💡Continuous Coaching & Mentoring - We are passionate about our work and your growth. We will make sure you receive formal training alongside hundreds of optional soft & hard skill trainings. In addition to this, you will get regular mentorship from your manager and experienced colleagues, fostering a culture of continuous learning and development. 🤝Dynamic and Respectful Work Environment - We live our Purpose, Values, and Principles daily and focus on safety, respect, and inclusivity for all. We value every individual and encourage initiatives promoting agility and work/life balance. Job Qualifications Bachelor's degree, preferably in Industrial / Electrical Engineer. Technical background (R&D / PS / preferably 5+ yrs external service experience) with capacity to develop strong knowledge of our portfolio and dosing systems to troubleshoot and support our partners and customers. Very Strong Communication and Collaboration skills (presentation) to work effectively with Customers, External Partners, P&G Sales and Technical Functions. Strong ability to articulate technical detail & data effectively with external partners to maximize sales potential. Selling skills. Growth Mindset. Good leadership and ability to work independently to tight project timelines. Fluency to work on Digital systems. Strong Project Management skills. Greek Business proficiency (written and verbal) English Business proficiency (written and verbal). Valid Driver's license. Availability to travel 2-3 days/week. 💡 We look for the best talent to join us, so our hiring process is thorough and purposeful. The process is designed in 3 main steps: application, online assessments & interviews to ensure we recruit the right people. We recommend checking this link to get fully prepared. ✅

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