HR Master Data & Contact Model Specialist
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Responsibilities
- Operational excellence
- Contribute to performance goals for teams
- Contribute to team metrics
- Fast learning operational processes withing the scope
- Demonstrate commitment towards continuous improvement and willingness to challenge existing practices
- Ensure L5 documents timely maintenance, transformation and continuous improvement.
- Implementation transformation initiatives for respected scope
- Support the continuous improvement process to identify potential efficiencies and implement lean ways of working in the team
- Efficiently collaborate with stakeholders (BU BNFL People, Payroll teams, Solutions, Workday team)
- Perform other duties as requested by the Team Lead.
- Key performance indicators (KPIs):
- MICS / Risk Management / Audit compliance target management, including creation of sustainability model and action plans for open issues
- Back-up support of team members
- SLA / KPI's achievement and yearly update, quality monitoring of team performance and take the actions to close the gaps
- Best practice sharing within the team
- Qualifications and Technical competencies required
- Education & Experience
- University Degree - Degree in Business Studies, HR or Finance (preferred)
- 1-2 years of experience in HR / Payroll / Operations (preferred)
- Experience in stakeholder management with commercial function and customers
- Experience in working in Workday and SAP environment (preferred)
- Shared Services experience will be a plus.
- Behavioral competencies
- Ability to track and organize information data and communications efficiently to ensure issues are dealt with promptness and properly
- Understanding of both HR and Payroll processes
- Ability to manage projects
- Attention to details, excellence and "first-time right" approach
- Good communication skills both oral and written; have the ability to simplify complex issues
- Highly structured and systematic approach to delivering operational solutions
- Strong analytical skills
- Stress resistant
- Good negotiation skills
- Excellent interpersonal skills
- Technical competencies
- Excellent Excel, Word and PowerPoint skills
- Power BI knowledge will be a plus
Benefits
Additional Information
Seniority Level: Entry level #Talent Brewing the world's most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. Our portfolio of iconic brands includes global classics like Stella Artois and Corona, and well-known favorites such as Samson, Leffe, and Hoegaarden. We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work. Job purpose The purpose of the Master Data and Contact Model Specialist role is to drive excellence within the EEX People Business Services team. This role's main goal is to ensure the delivery of high-quality HR transactions in respect of Payroll accuracy and Employee experience. The Master Data and Contact Model Specialist will execute operational processes to ensure efficiency and effectiveness of BU BNFL HR operations. Furthermore, the role requires collaboration with various stakeholders within the business (BU BNFL) to ensure high quality and continuous improvements in HR operations. The role holder is accountable for overall operational performance, achievement of payroll and quality KPIs, as well as the results of service level agreements (SLA). Main characteristics (Challenges) Work in a quick changing environment Develop skills and knowledge to achieve their full potential Perform HR operations with quality and in time Professionally collaborate with stakeholders Increase efficiency of processes and procedures within the scope Regularly assess and continuously improve current ways of working Collaborate with functional areas and other departments. Language skills English proficiency is required, additional language French or Dutch is a plus.
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