Associate Manager - Technical Advisor

Requirements

• Bachelor's Degree Or any combination of education and experience would provide the required qualifications for the position.
• Required:
• 8+ years of experience in healthcare IT in a technical role -- preferably SQL DBA (8+ years exp)
• Experience with software in a SaaS / Cloud computing environment. Knowledge, Skills, & Abilities:
• Ability to read and understand a technical specification from a vendor.
• Ability to analyze vendor feedback and determine root causes and next steps. - Industry certification in networking, SQL, AWS/Azure, etc.
• Experience with software in a SaaS / Cloud computing environment.
• Customer relationship acumen.
• Ability to engage with multiple projects & customers at the same time and manage priorities.
• Excellent organization, communication, and collaboration skills.
• Ability to lead and facilitate customer workshops and sessions.
• Superior technology and troubleshooting skills.
• Ability and willingness to travel to customer sites as needed.

Benefits

Additional Information

Job Description; - Document and validate customers' requirements and map to Project functionality. - Creating a system blueprint and dataflow diagram for each project - Conduct consulting sessions (on the phone and in-person) to ensure technical readiness of the solution for production - Attend internal project meetings and provide status on progress of activities and deliverables. - Ensure infrastructure meets technical specifications and best practices - Be a "go-to" resource for specific functional areas for both internal and external users - SQL scripting to meet customer needs - Document solutions and contribute to a solutions repository - Document best practices and share with the Practice - Contribute to internal knowledge share; review posted feedback on a continuous basis, and respond to questions - Participate in Continuing Education sessions - Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release

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Company Intel

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