Benefits & Records Technician (Central Processing) Direct Hire Authority

About the role

Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service. Under the provisions of the DHA, Veterans Preference and the "Rule of Three" do not apply. NOTE: Telework may be available in accordance with agency policy. This IS NOT a virtual position. If you are using experience to qualify, you must have: GS-5: 52 weeks of full-time experience that demonstrates experience applying rules, policies, or procedures to provide customer assistance, answering or asking customer questions to obtain or provide information, and using a computer to enter data. GS-6: 52 weeks of full-time specialized experience performing all or most of the following tasks: 1) Operating a personal computer and utilizing software such as entering and retrieving data, editing, making record changes, verifying information; 2) Applying rules, regulations and written guidelines to work assignments, such as reviewing, verifying, evaluating applications, claims, documents, forms, etc., to determine acceptability for processing; 3) Maintain workload data and monitors workloads to ensure timeframes are met; 4) Communicating orally with the public to provide or obtain information; 5) Writing correspondence/reports such as responding to inquiries or requests for information. Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.

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Company Intel

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