Account Manager

Responsibilities

• Client Management
• Manage day-to-day client communication with confidence and professionalism
• Build strong, trust-based relationships with clients
• Ensure alignment on project scope, timelines, and deliverables
• Anticipate client needs and proactively provide solutions
• Project Ownership & Delivery
• Take full ownership of multiple projects and workstreams simultaneously
• Translate client briefs into structured, actionable plans
• Ensure timely and high-quality execution of deliverables
• Monitor progress and address challenges proactively
• Financial Ownership: Take full financial ownership of the project, from quotations, to POs, to invoicing.
• Cross-functional Coordination
• Lead the collaboration with creative, production, and internal teams
• Ensure clear communication and alignment across all stakeholders
• Facilitate smooth workflows between departments
• Quality & Execution Excellence
• Maintain strong attention to detail across all outputs
• Ensure accuracy, consistency, and adherence to standards
• Drive continuous improvement in execution
• Account Hygiene: Ensure applying Project management tools including but not limited to: CPS, Minutes of meeting, Financial bookkeeping
• Problem Solving
• Apply a solution-oriented mindset to navigate challenges
• Identify risks early and implement practical resolutions
• Adapt quickly in fast-paced environments
• Core Competencies
• Strong project ownership and multitasking ability
• Structured thinking and planning skills
• Effective client management and communication
• Cross-functional collaboration
• Attention to detail and quality focus
• Solution-oriented mindset
• Ways of Working
• Proactive and self-driven with minimal supervision
• Highly organized with strong prioritization skills
• Agile and responsive in dynamic environments
• Collaborative and team-oriented
• Strong accountability and ownership of deliverables
• Profile & Personality
• Confident communicator with strong relationship-building skills
• Calm under pressure and able to manage competing demands
• Positive, solution-focused attitude
• Curious, eager to learn, and growth-oriented
• Strong team player contributing to a high-performing environment
• Experience & Qualifications
• Minimum 6 years of experience in account management, marketing, or related field
• Proven experience managing multiple clients and projects
• Experience working with cross-functional teams
• Experience dealing with Pepsi-co (or ex-Pepsi-co employee)
• What Success Looks Like in This Role
• Clients feel confident, heard, and well-supported
• Projects are delivered on time, within scope, and with high quality
• Internal teams are aligned and operate efficiently
• Challenges are handled proactively and effectively

Benefits

Additional Information

Role Overview The Account Manager plays a key role in managing client relationships, leading project execution, and ensuring the successful delivery of integrated marketing initiatives. This role requires strong ownership, cross-functional coordination, and the ability to translate client needs into actionable and high-quality outputs. The Account Manager acts as a central point of contact between clients and internal teams, ensuring alignment, efficiency, and excellence in delivery.

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Company Intel

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