Capping Analyst

About the role

We're looking for a detail-oriented and analytical professional to join our team as a Capping Analyst. In this role, you will play a critical analytical role in ensuring the accuracy, compliance, and financial integrity of vendor billing and vehicle capitalization activities. You will conduct detailed reviews, reconcile complex financial data, and resolve discrepancies by applying sound judgment, policy interpretation, and cross-functional collaboration. This role requires strong problem-solving capabilities, attention to detail, and the ability to analyze exceptions and drive resolution in a fast-paced, transaction-heavy environment.

Responsibilities

• Investigate complex billing, tax, VIN, and payment issues by synthesizing data across systems, policies, and documentation; determine root causes and recommend appropriate corrective actions.
• Support resolution of gain and loss billing adjustments, POI inquiries, NUN inquiries, and GL account discrepancies in partnership with Accounting and Billing teams.
• Manage Service Cloud cases related to capping, payments, and vendor inquiries, ensuring timely and accurate resolution.
• Maintain data integrity by updating capping systems with accurate vehicle and registration information to support renewals and compliance.
• Ensure required documentation is reviewed, imaged, and visible in Xcelerate for clients, internal teams, and Genpact.
• Contribute to continuous improvement by updating SOPs, FAQs, and participating in process enhancements, system testing, and company initiatives.
• Partner with Internal Stakeholder, such as Client Success, Acquisitions, Supplier Services, Vehicle Processing, Title & Registration, Tax, Accounting, IT, and external dealers/vendors to resolve discrepancies and obtain approvals.
• Coordinate vendor setup, bank changes, holds, and tax ID validation, submitting updates and hold removals to Accounts Payable as needed.
• Collaborate with Vehicle Processing to process cost adjustments, journal entries, write-offs, tax corrections, and refunds that cannot be system-generated.
• Maintain compliance with internal controls, audit requirements, and regulatory standards.

Requirements

• Must have a Highschool diploma, College/University degree preferred.
• 3+ years of experience in Accounts Payable, accounting, or a related financial operations role.
• Strong understanding of accounting principles, financial controls, and transaction reconciliation.
• Strong fleet business knowledge and understanding of vehicle purchasing, billing, and capitalization processes.
• Excellent written and verbal communication skills, with the ability to explain complex financial issues clearly to internal and external stakeholders.
• Highly detail-oriented, execution-focused, and comfortable managing multiple priorities with accuracy and accountability.
• Demonstrated ability to analyze complex financial data, identify root causes, and implement sustainable solutions.
• Bachelor's degree in Business, Finance, Accounting, or related field preferred; equivalent experience considered.
• Location: Hopkins, MN

Benefits

Additional Information

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

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