Business Development Manager

About the role

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, Eden Park and Fig. Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners' growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers. Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada's leading alternative lending bank. Home Trust: Home Trust Company has developed a track record of success as Canada's leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people. Join Home Trust as a Business Development Manager, and be part of our talented and growing team! The Business Development Manager works within their assigned territory to generate new business with mortgage brokers, cultivate and strengthen existing relationships and provide exceptional and on-going support to prospective and existing clients to secure long-term success of our business. This position plays an integral role in supporting the Director of Sales in securing key broker relationships and actively coaching other team members. In addition: Market HTC's wide range of financial products to generate new sales. Prospect assigned territory for new business; Participate in developing new sales strategies to increase market share within assigned territory. Recognize any cross/ up sell opportunities. Remain current on all related HTC services and offerings, latest market trends, and participate in industry events to secure competitive advantage. Identify, develop, and maintain solid relationships and a strong presence with brokers and their referrals. Analyze business opportunities and create plans to maintain continuity, growth, and attainment of sales objectives. Work effectively with all internal and external business partners to achieve required organizational & regional/territory goals and achieve excellence. Conduct routine visits to identify, develop and maintain solid relationships and a strong presence with brokers and their referrals. Collaborate with the Underwriting teams to ensure their feedback is incorporated into the sales process and any issues addressed immediately. Maintain & evaluate consistent objective and sound risk assessment in a high volume, quality, and service-oriented environment. Provide the highest level of service and support to external brokers' inquiries and funding team. Maintain a best-in-class relationship with sales, brokers, and brokerage houses. Respond to mortgage broker account inquiries and follow up internally with various departments resolving any issues and complaints in a timely manner. When called upon, investigate, and respond to broker inquiries in a timely manner. Provide mentorship to an assigned BDM to help support and grow that employee's portfolio - which may roll-up to the RSM role. Liaise with marketing and recommend opportunities to achieve objectives through monitoring the effectiveness of the current and promotional programs.

Requirements

• Authorized to work in Canada
• University degree in business, economics, or related discipline
• Additional relevant accreditation(s), certification(s) are assets
• Min 3-5 years in mortgage sales
• Strong understanding of mortgage lending
• Strong organizational, time-management and analytical skills
• Excellent interpersonal relationship building and listening skills
• Motivates and engages others through fostering a collaborative team environment
• Excellent written / verbal communication and professional maturity
• What you'll love about working here:
• Award-Winning Culture: We're proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal's Top Employers 2025 by Canada's Top 100 Employers.
• Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
• Compensation Package

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